HAVE BOSE BEEN SPYING ON THEIR CUSTOMERS?
Washington Post reported that main plaintiff, Kyle Zak, purchased a pair of wireless headphones last month. Registering the product online with Bose, along with personal information and the product serial numberr which is standard practice for many purchases these days, he then downloaded the Bose Connect app.
It is also reported that the lawsuit alleges Bose was sharing this information with a third party data mining company called Segment.io, according to the law firm representing Zak.
The complaint specifies numerous Bose products including QuietComfort 35, SoundSport Wireless, Sound Sport Pulse Wireless, QuietControl 30, SoundLink Around-Ear Wireless Headphones II, and SoundLink Color II.
Under Illinois state statutes, it is alleged Bose are in breach of deceptive business practice, and eavesdropping and wiretapping laws.
Bose have not as yet responded to the claims.
Next time you download an app, it might pay to read the policies and terms and conditions closely and understand just what data you may or may not be sharing.