Sir Triode Posted December 11, 2015 Share Posted December 11, 2015 It may pay to contact the Australian distributors for Krell products ; Audio Marketing P/L in Chatswood,NSW. info@audiomarketing.com.au and ask for their advice on the matter of approved repairers in Melbourne. I can understand the reluctance of audio technicians not to take on all brands of equipment if they cannot obtain service manuals and spare parts.Some products are difficult to service as a result of poor access and layout and others are just not an economical proposition to take on; particularly equipment that has a use by date that just outlasts the warranty period. Called them before - 10 years ago - they are hopeless. They will not help with Krell products that predate the time they because the distributors. Better to contact Krell directly. Link to comment Share on other sites More sharing options...
Zaphod Beeblebrox Posted December 11, 2015 Share Posted December 11, 2015 (edited) He's not alone in that department when it comes to Melbourne-based techs. AFAIK, Len Wallis Audio (aka: Audio Marketing) has always distributed Krell. Edited December 11, 2015 by Zaphod Beeblebrox 1 Link to comment Share on other sites More sharing options...
Administrator Marc Posted December 11, 2015 Administrator Share Posted December 11, 2015 Thread cleaned up. Please keep posts factual, and avoid slinging personal insults at individuals/businesses and we wouldn't have to close them while we clean them. Be civil, this ain't the pub. 1 Link to comment Share on other sites More sharing options...
Guest yamaha_man Posted January 10, 2016 Share Posted January 10, 2016 (edited) I'm trying,no response wont answer my calls. Going to pay him a personal visit when i get the chance. Just received an update from an ex member. Still cant get the pre-amp back as the tech won't answer his phone or door to him. Classic behaviour that so many of us have experienced from this tech. Edited January 10, 2016 by yamaha_man Link to comment Share on other sites More sharing options...
JPete9 Posted January 12, 2016 Share Posted January 12, 2016 Which tech? It makes no sense to have a stereo forum when you cant discuss stereo repairs? Isn't sensibly sharing things with each other like contacts, knowledge and experience (without being slanderous or defamatory) so others dont get burned, the point of participating in a forum like this? If not then what, exactly, is the point of the forum? I am struggling to find some one to help me with my amp - if i cant get honest feedback on here is the only option just the old fashioned 'yellow pages' approach? Its a little confusing to be honest. 1 Link to comment Share on other sites More sharing options...
Equaliser Posted January 12, 2016 Share Posted January 12, 2016 Carlton Audio have a tech who supposedly can repair these type of big brand amps. Link to comment Share on other sites More sharing options...
Baldieman Posted July 2, 2020 Share Posted July 2, 2020 dont be too quick to blame the service centre. its easy to do and its a face to blame but technicians experience the exact same issues from distributors, manufacturers and parts suppliers. it is only their professionalism that prevents them from telling you this and passing the buck. As an ex-bench tech (in melb) i know that it was quite common to get a unit in, on the bench and diagnosed within 48 hrs and parts ordered, only to have to put it back on the shelf for 2-3 months before recieving parts. i will not devulge names of which brands were an issue, but the number is higher than you might think. be sure of all the facts before rubbishing someones business people. Link to comment Share on other sites More sharing options...
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