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My kogan 55 inch led/lcd 3d smart tv on android jellybean was delivered today and am very happy with delivery speed cost etc, although I am having a problem with the tv re-booting, I cannot do anything on it atm, btw for first few hours was fine, now it will re-boot, be on for max of 30 seconds then re-boot again, this went on for a good 30 mins until I got the s**ts with it and turned it off by the main power button, have tried tuening back on, same thing, tried un-plugging it from wall for 15 mins and same thing as soon as I plugged it in, I really need help with this problem as I do not want to cancel the rest of my order with them, btw I have two more tv's and a robot vacuum coming that are currently on pre-sale amd are xmas presents, mr kogan can you please help me? I just want my new tv back
Recently, I was having some issues with my Kogan KALED55UHDZA smart TV, and the internet told me i needed to update it via the.bin file on a FAT32 formatted USB drive. I followed all instructions perfectly, only to have the firmware update freeze completely at 2%. After countless hours of it being stuck at this percentage, my only option was to turn the TV off. Now, when starting the TV only "SMART TV LOADING" shows up on the screen and hangs completely. I've tried multiple times to restart the update with it only to hang at 2%.
After plenty of tedious chats with KOGAN representatives, i was informed to Power-cycle the TV, as this would apparently fix the TV's issues, but after 3 Power Cycle attempts I had no such luck. I would love to know if there is a way for me to Factory Reset the TV to its factory settings manually, but i cannot execute any of the different Factory reset options as the TV needs to be fully functioning.
Thank you very much for your time, I'd love to hear any ideas or suggestions