Birdy1062 6 Posted January 11 Share Posted January 11 (edited) Hi Guys, All of a sudden when performing a search for an artist and then displaying all the albums from this artist on my IPad I have only 2 albums per screen and have to scroll down to see other albums.... till now when doing the same my screen was full of albums. Screenshot of my pad: and the same from my IPhone (was the same on my IPad till today...) don’t see any display settings on the iPad, deleted amd reinstalled the app, no changes.... where did I screw up? Edited January 11 by Birdy1062 Link to post Share on other sites
rand129678 384 Posted January 12 Share Posted January 12 On 12/01/2021 at 12:43 AM, Birdy1062 said: where did I screw up? It's not you mate. I noticed the same. Send an email to support@tidal.com I'll do the same Link to post Share on other sites
Birdy1062 6 Posted January 12 Author Share Posted January 12 2 minutes ago, rand129678 said: It's not you mate. I noticed the same. Send an email to support@tidal.com I'll do the same Strange cause according to my iPad the Tidal app was updated a week ago and this behavior started 2 days ago. But will send an email 1 Link to post Share on other sites
Birdy1062 6 Posted January 16 Author Share Posted January 16 On 12/01/2021 at 6:13 PM, rand129678 said: It's not you mate. I noticed the same. Send an email to support@tidal.com I'll do the same im in contact with them, till now they just proposed to restart my iPad (same same obviously) and asked me iOS and tidal app version.... waiting for further help.... 1 Link to post Share on other sites
rand129678 384 Posted January 16 Share Posted January 16 5 hours ago, Birdy1062 said: im in contact with them, till now they just proposed to restart my iPad (same same obviously) and asked me iOS and tidal app version.... waiting for further help.... Did you show them screenshots also ? Hopefully one of them at Tidal Support owns an iPad, so it should be really easy for them to reproduce the issue. Link to post Share on other sites
Birdy1062 6 Posted January 16 Author Share Posted January 16 4 hours ago, rand129678 said: Did you show them screenshots also ? Hopefully one of them at Tidal Support owns an iPad, so it should be really easy for them to reproduce the issue. I did, also from my iPhone, where the display is as it should be 1 Link to post Share on other sites
Birdy1062 6 Posted January 22 Author Share Posted January 22 Finally solved! Took some emails back and forth as they didn't seem to understand the problem and I had a feeling they were just keeping me on the line ....(very politely but still....) Anyway, what I did: -delete the app (had done this already but without step 2) -restart Ipad - reinstall the app Problem solved Hope it might help others Just now, Birdy1062 said: Finally solved! Took some emails back and forth as they didn't seem to understand the problem and I had a feeling they were just keeping me on the line ....(very politely but still....) Anyway, what I did: -delete the app (had done this already but without step 2) -restart Ipad - reinstall the app Problem solved Hope it might help others In the mean time I just realized that the app has been updated 2 days ago from 2.20.0 to 2.21.0..... so it's probably just that.... 1 1 1 Link to post Share on other sites
rand129678 384 Posted January 23 Share Posted January 23 21 hours ago, Birdy1062 said: In the mean time I just realized that the app has been updated 2 days ago from 2.20.0 to 2.21.0..... so it's probably just that.... I thought I'd try this before deleting and it did the trick! Good to hear it's back to normal for you too now. 1 Link to post Share on other sites
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