Minimalfi Posted September 6, 2020 Share Posted September 6, 2020 Hi all, Nuno from Innuos responded and has helped me resolve the situation. Kudos to Innuos and Nuno for the quick response. The issue was out of their control - it was linked to Tidal's addition of social sign-on (Facebook etc). The workaround involves adding your Tidal password on the squeezebox integration. As mentioned above; just that previously we didn't have to do it. It was done behind scenes. Anyone with the same issue can contact Innuos through support sending their serial number and they'll provide the credentials they need to reconfigure Tidal. The serial number is important to the credentials! 2 Link to comment Share on other sites More sharing options...
Gryffles Posted September 6, 2020 Share Posted September 6, 2020 @Minimalfi thanks for that. I’ve sent Innuos an email with serial number. I had an issue, self inflicted, when I first purchased my Mini and had the same experience of excellent customer service. Link to comment Share on other sites More sharing options...
greggy Posted September 10, 2020 Share Posted September 10, 2020 Anyone else having buffering issues again - hope not another weekend of terrible service ahead. Not happy again. Link to comment Share on other sites More sharing options...
Grizaudio Posted September 10, 2020 Share Posted September 10, 2020 1 hour ago, greggy said: Anyone else having buffering issues again - hope not another weekend of terrible service ahead. Not happy again. Seems fine for me. Melbourne, Link to comment Share on other sites More sharing options...
DET Posted September 10, 2020 Share Posted September 10, 2020 9 hours ago, greggy said: Anyone else having buffering issues again - hope not another weekend of terrible service ahead. Not happy again. What device(s) you are using for streaming? If Bluesound I can suggest something to try. Link to comment Share on other sites More sharing options...
08Boss302 Posted September 11, 2020 Share Posted September 11, 2020 3 hours ago, DET said: What device(s) you are using for streaming? If Bluesound I can suggest something to try. I'd throw the suggestion up, could be useful for Bluesound users that may also have issues in the future... Link to comment Share on other sites More sharing options...
DET Posted September 11, 2020 Share Posted September 11, 2020 19 hours ago, 08Boss302 said: I'd throw the suggestion up, could be useful for Bluesound users that may also have issues in the future... The firmware updates 3.10.0 and possibly the 3.10.3 may not be downloading correctly via wireless - not 'taking' as it were. Downloading the updates to a USB stick and manually upgrading the player via its USB port addressed the issue in my case. I have advised Bluesound tech support in Australia at Convoy International. For me, after the 3.10.0 update issues arose with playback of Tidal, Masters and CD, on my Node 2 which were not present prior. It seemed to be signal strength issue via wireless connection - buffering dropping out playing intermittently - although I had good to excellent signal strength and 65-70 MBPS speeds. After looking at the fixes online via Bluesound help etc, upgrading and changing the modem/router, using a cable connection from player to modem and installing a range extender, all to no avail, I downloaded the 3.10.1 upgrade to a clean USB stick and did a manual upgrade. This appears to have resolved the playback issues and have had correct playback function since. This of course does not address possible native Tidal issues which I first thought the above described issue was. 1 Link to comment Share on other sites More sharing options...
DET Posted September 11, 2020 Share Posted September 11, 2020 Apologies, the firmware update referred to for the second time, in the second para above should read 3.10.0 1 Link to comment Share on other sites More sharing options...
vgcr Posted September 12, 2020 Share Posted September 12, 2020 8 hours ago, DET said: Apologies, the firmware update referred to for the second time, in the second para above should read 3.10.0 Just for the record, I have had no problems (Melbourne) with Tidal since late on Sunday 30th August - so two weeks tomorrow. I also use Bluesound and my versions are: Windows App: 3.10.0 BluOS: 3.10.3 Having said that, mine is wired in using ethernet cable to the router so wifi issues would not affect me. Link to comment Share on other sites More sharing options...
Munce31 Posted September 13, 2020 Share Posted September 13, 2020 So far its been flawless on my end as well. I'm in Melbourne too. Link to comment Share on other sites More sharing options...
tripitaka Posted September 13, 2020 Share Posted September 13, 2020 Ditto for me Flawless since the great August Tidal Meltdown Link to comment Share on other sites More sharing options...
t_mike Posted September 13, 2020 Share Posted September 13, 2020 With regard to the Bluesound information given above, it is my understanding that all Bluesound streaming devices should be connected to the internet via Ethernet cable. Connection outward to other devices is via wifi. I too had a tidal issue the same as those described here, back in August. It lasted a weekend or so, otherwise everything has been fine. I'm in Goulburn about an hour north of Canberra. Link to comment Share on other sites More sharing options...
Guest Posted September 13, 2020 Share Posted September 13, 2020 I am streaming through a NAD C658 with the latest update and I am having the streaming problem with Tidal as mentioned above - did not have it prior to upgrade...........poop...... Link to comment Share on other sites More sharing options...
DET Posted September 13, 2020 Share Posted September 13, 2020 1 hour ago, t_mike said: With regard to the Bluesound information given above, it is my understanding that all Bluesound streaming devices should be connected to the internet via Ethernet cable. Connection outward to other devices is via wifi. I too had a tidal issue the same as those described here, back in August. It lasted a weekend or so, otherwise everything has been fine. I'm in Goulburn about an hour north of Canberra. Ah........ interesting. When I spoke to Convoy Australia tech support they only mentioned cable connection inasmuch as trying that as an alternative, to test if that was the issue. They questioned signal strength via indicator on the BluOS app under Help/Diagnostics. In any case since the updates as described I have had perfect playback function, to date. Link to comment Share on other sites More sharing options...
christosd Posted September 18, 2020 Share Posted September 18, 2020 Tidal not good tonight again.... Anyone else have trouble? Link to comment Share on other sites More sharing options...
Stereophilus Posted September 18, 2020 Share Posted September 18, 2020 14 minutes ago, christosd said: Tidal not good tonight again.... Anyone else have trouble? No issues here Link to comment Share on other sites More sharing options...
Assisi Posted September 18, 2020 Share Posted September 18, 2020 I have never had an issue tonight or at any other time. John Link to comment Share on other sites More sharing options...
ViVa Posted September 18, 2020 Share Posted September 18, 2020 NAD BlueOS + Tidal .....no issues tonight There were a couple of songs that clipped towards the end some days ago Link to comment Share on other sites More sharing options...
christosd Posted September 18, 2020 Share Posted September 18, 2020 (edited) Thanks for the confirmation that it isn't a repeat of the issues earlier this month. It might have been nbn as it seems to have come good. No more dropouts or buffering issues the last 15 minutes. Edited September 18, 2020 by christosd Link to comment Share on other sites More sharing options...
bryansamui Posted September 20, 2020 Share Posted September 20, 2020 (edited) Hi , Just been streaming Donald Fagen (The Nightfly) It's available on Tidal in both 'Masters' and the lower res Red Book quality.. The Masters version may have had a fraction more resolution ,but was distinctly leaner , brighter and was hard sounding , really noticible on the snare drum..The 'Hifi' lower grade version sounded much more listenable....For the record, my setup at the moment couldn't be more organic sounding really. Vintage Arcam amplification, Metrum NOS DAC and laid back Ascension Speakers...Nothing bright or forward. Has anyone else found that the Masters Version is not always the preferred one? Here on in, I'll be doing a quick A/B comparison when music is offered in both formats. Edited September 20, 2020 by bryansamui Spelling Link to comment Share on other sites More sharing options...
Volunteer sir sanders zingmore Posted September 20, 2020 Volunteer Share Posted September 20, 2020 2 hours ago, bryansamui said: Has anyone else found that the Masters Version is not always the preferred one? I almost always prefer the non mqa version. My subjective feeling about mqa is that it is usually “nicer” but in a way that ultimately sounds less real. It’s like the leading edges of notes have been somehow softened 1 Link to comment Share on other sites More sharing options...
Hydrology Posted September 20, 2020 Share Posted September 20, 2020 2 hours ago, bryansamui said: Hi , Just been streaming Donald Fagen (The Nightfly) It's available on Tidal in both 'Masters' and the lower res Red Book quality.. The Masters version may have had a fraction more resolution ,but was distinctly leaner , brighter and was hard sounding , really noticible on the snare drum..The 'Hifi' lower grade version sounded much more listenable....For the record, my setup at the moment couldn't be more organic sounding really. Vintage Arcam amplification, Metrum NOS DAC and laid back Ascension Speakers...Nothing bright or forward. Has anyone else found that the Masters Version is not always the preferred one? Here on in, I'll be doing a quick A/B comparison when music is offered in both formats. Try a different album. The MQA may be more truthful to the original as it was a digital recording. But I do believe that MQA isn’t the be-all and end-all. Link to comment Share on other sites More sharing options...
Mr_Gimlet Posted September 20, 2020 Share Posted September 20, 2020 I really, really don't like the Master version of (Paul Simon's) Graceland. Puts my teeth on edge. MQA was/is designed to recreate the original recording. And that is not always going to be to a listeners taste. Perhaps Mr Simon wanted me traumatised by the Boy in the Bubble. 1 Link to comment Share on other sites More sharing options...
Guest Posted September 20, 2020 Share Posted September 20, 2020 On 13/09/2020 at 9:24 PM, Pigpen said: I am streaming through a NAD C658 with the latest update and I am having the streaming problem with Tidal as mentioned above - did not have it prior to upgrade...........poop...... Factory reset - problem gone, streaming nil issues!! Link to comment Share on other sites More sharing options...
Volunteer sir sanders zingmore Posted September 20, 2020 Volunteer Share Posted September 20, 2020 2 hours ago, Mr_Gimlet said: I really, really don't like the Master version of (Paul Simon's) Graceland. Puts my teeth on edge. MQA was/is designed to recreate the original recording. And that is not always going to be to a listeners taste. Perhaps Mr Simon wanted me traumatised by the Boy in the Bubble. Did the MQA folk time travel back to the studio where Graceland was recorded? Link to comment Share on other sites More sharing options...
Recommended Posts