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I just wanted to give a big thumbs up to Bill not only for the quality of his product but also for his excellent support.

 

In some ways I reckon the mark of great service is how you deal with things when they go wrong. I had an issue with a cable I ordered - almost certainly as a result of something I did. Bill went out of his way to sort it out with clear communication all the way.

 

Highly recommended. Thanks again Bill :thumb:

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I have to give thumbs up to Bill as well since i also have an issue with my cable and he went beyond what any retail store would normally do to resolve it. 

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Have only good words to say about Bill's cables and service...professional and a gentleman... 👍

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Yep agree.  Also had nothing but good experiences with Bill and his cables. 

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Whilst I am still yet to receive my cables as they’ve just been posted; dealing with Bill was one of the most professional and pleasurable interactions I’ve had in years. 
 

 

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Just revisiting my thread here to say that Bill has been an absolute champion.

His after-sales service is exemplary - this is how it should be done :)

 

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