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Bill173737438

Kogan 55 inch update problem

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When you turn on the tv it comes up a blue screen with installing updates then when the progress bar hits 100 percent the tv automatically turns off then you turn tv back on and same thing over and over 

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I don't know your TV is responding to control input during this update loop.

https://help.kogan.com/hc/en-us/articles/360001953028-Factory-Reset-Smart-TVs

 

https://help.kogan.com/hc/en-us/articles/360001935427-Factory-Reset-Non-Smart-TVs-TV-DVD-Combos

 

Have you tried a cold power reset?

https://help.kogan.com/hc/en-us/articles/360001933187-TV-Troubleshooting-Guide-#h_9a693805-4d07-4ff7-864d-fea770b80c07

 

Another idea might be to check the offline update procedure

 - download update file to USB drive

 - copy unzipped update file to a USB thumb drive

 - insert USB thumb drive in TV

 - power on TV (perhaps with a button press combo to initiate the update procedure)

 

https://help.kogan.com/hc/en-us/articles/360001933187-TV-Troubleshooting-Guide-#h_1090e17f-5550-43aa-be7c-94187cad6b68

 

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