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nedrum

HEOS crashing surround amp?

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Heya...wondering if anyone else has the same issue and potential solutions?

 

The problem - Spotify Connect and Tidal run via HEOS on Marantz amps (similar to Denon I guess?). Spotify Connect would sometimes shut off (crash?) my surround amp (Marantz SR6012) every couple of songs, which I thought was a Spotify Connect issue (doesn't matter whether I go via Spotify or the Heos app to kick of listening). However, I recently got Tidal and the same thing happens.

 

Any options besides warranty support? It's probably 50% of my amp usage so help is appreciated!

 

Cheers :)

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