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No HDMI audio from Sony AVR

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I have been trying to set up a Sony STR DG700 receiver for my mother. She has had the Sony since new. It has only ever used the analogue inputs namely the RCA output from her TV, a CD player via RCA and AM / FM radio. 


I got a Chromecast Ultra for her and plugged that into a HDMI input along with a Panasonic PVR into the other HDMI input. The PVR had previously been plugged into the TV via its only HDMI input.


The AVR's HDMI output now goes to the TV input. The video and audio now comes through fine on the TV speakers, but I have no audio from the Chromecast and PVR through the speakers connected to the AVR. The AM/FM radio still works fine as does the CD player.


I've performed a factory reset with no luck. Is it possible the digital audio section in the AVR has died? I don't know what else to do. As far as I know I've exhausted my limit of trouble shooting. 


Have I missed something? I'm more than welcome to any suggestions.


Thanks for your time.

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An excerpt from the manual


The sound is output from the TV speaker only when a playback component and this receiver, as well as this receiver and the TV are connected via a HDMI jack. To output the sound from the supplied speakers and to take advantage of the multi channel surround sound, be sure to

- Connect the digital audio jacks on the playback component to the receiver.

- Turn off or mute the TV's volume.


Is it possible this receiver wont output audio through the connected speakers when being fed a signal only to the HDMI jacks????? Is / was that a thing????? Seems odd to me.


Either way, looks like a new receiver is on the cards.

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