Benny2466 Posted May 17, 2020 Share Posted May 17, 2020 G'Day StereoNet, Im only new here so hopefully iv posted this in the right section and that it hasn't been covered before. So i have 3.1.2 setup and recently changed from T.V to a projector. While changing audio/video to optimal performance through Foxtel settings i noticed that No audio would come through when changed from MPEG to AC3. While set to MPEG it is only coming through left and right. I don't actully know if it was working while i had the TV setup because i only have sports channels & due to Covid-19 was given movies free. I have also noticed i cant record UHD movie channel. it says my cables are not good enough. However they are AudioQuest Pearl. I Spoke with Foxtel and worked through all of their suggestions with no luck. I also tried running Digital/Optical cable from Foxtel to Denon but not sure which settings i needed. HDMI for Vid and Optical for Audio? Is this a passthrough issue with my Denon AVR 1200w(2016 Model). Apple TV and Blu-ray seem to be fine. Is my receiver restricting capabilities of my JVC N7? I wasn't sure what other info to include. Any help or suggestions appreciated. Link to comment Share on other sites More sharing options...
TP1 Posted May 17, 2020 Share Posted May 17, 2020 Your Denon AVR can handle UHD video and audio formats (as you have confirmed with Apple TV and Blu-ray), so its not an AVR problem. The IQ4 box from Foxtel could be faulty - they do have their issues. To be sure I would try the following: 1. Remove optical cables between IQ4 and AVR 2. Use a different input on AVR for Foxtel 3. Use a differentHDMI cable on Foxtel Input 4. Reset IQ4 and try setup again with AC3 sound. If you are still having problems you can order a new IQ4 box from Foxtel. Foxtel want you to go through their procedure first which is in the link below: https://www.foxtel.com.au/support/technical-support/sound-troubleshooting/iq4/tv.html 1 Link to comment Share on other sites More sharing options...
Benny2466 Posted May 18, 2020 Author Share Posted May 18, 2020 Hi Tasso, Thanks for your help. Turns out that it is just that one input that wont play muti channel. I should have known to check for that. Everything is now working perfect. Really appreciate it Link to comment Share on other sites More sharing options...
TP1 Posted May 18, 2020 Share Posted May 18, 2020 5 hours ago, Benny2466 said: Hi Tasso, Thanks for your help. Turns out that it is just that one input that wont play muti channel. I should have known to check for that. Everything is now working perfect. Really appreciate it You are welcome. Enjoy your new setup! 1 Link to comment Share on other sites More sharing options...
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