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QOBUZ in OZ--guidance please in simple steps


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On 07/03/2020 at 1:17 PM, mpearce38 said:

You will need to use a VPN like Nord VPN (subscription based) this will allow you to connect to a server in another country (which supports Qobuz) - Warning This may be in breach of Qobuz terms of service.

 

Nord VPN is easy enough to use on PC but if connecting trough your streamer it will need to be configured thorough your internet router. This is not something you would attempt if you did not have a good understanding of these things

 

I did it awhile ago no real difference to Tidal except for the user interface. 

Is NordVPN really that great? I mean i've stumbled upon many reviews on websites that seems a little bit biased (take this one for example https://the-bestvpn.com/nordvpn-review-test/). Plus I've seen that they are apparently buying fake reviews on TrustPilot....

 

So i don't know if i should trust NordVPN (for Qobuz but also for watching US Netflix and so on) or not... Could you give me your personal experience apart from the fact that it is easy to use ?

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Tweeted to Qobuz about their lack of service in Australia. Their reply was:    https://twitter.com/qobuz/status/1300821370817871872?s=20     Lets hope by Christmas (or s

Well I had a qobuz account which I set up ages ago, I think on the French site, then decided I didn't want to jump through the DNS hoops to buy a subscription. The account allowed me to sign in b

I now do not think Qobuz is worth the effort and will stick with Tidal permanently.

 

If Qobuz can't support me now, I'm out for good.  I'm over trying workarounds. 

 

 

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It's near impossible to get on Qobuz today unless you have a US or relevant country issued credit card for payment.

VPN alone will get you through the registration page, but not through the payment process even with Paypal.

Virtual Credit Card programs have all but been shut down, or are closed to new registrations due to increasing scrutiny and regulation.

 

The only way I can think of is if you know someone who is already on Qobuz, they can "gift" you a membership from within the app/website, using their already approved payment method and then you can reimburse them.

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Interesting that WhatHIFI (March 2020) only gave Qobuz 3 stars and stated that Tidal is better for Hires, i don't think there is much daylight between the 2 services.  Personally I have used both and don't think you can clearly state one sounds substantially better than the other.  I have seen others state they prefer Qobuz SQ over Tidal. 

 

It really comes down to choice of catalog, of which i preferred Qobuz over Tidal. 

 

https://www.whathifi.com/au/qobuz/review

 

 

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4 minutes ago, Demondes said:

don't think you can clearly state one sounds substantially better than the other

I can. To my ears, in my system, Qobuz sounds more organic and closer to CD Quality than TIDAL, and particularly lately where I've felt TIDAL felt even more compressed even if they state it is not.

 

'Substantial' - well that's subjective I guess. To me, any discernible improvement when you are chasing the best sound quality is substantial enough :)

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  • 3 weeks later...

Its funny, nearly a year ago, using my VPN (PIA) i used to sign up with various emails and enjoy a free trial for months.

Eventually, once they released their cheap US pricing (like 15USD/month) they started checking the payment methods.

So I have another 4 accounts that i don't use while people are struggling to get one that works.

 

Tidal is DSPed and coloured, the switch to Qobuz is about as substantial as a component upgrade.

Edited by Gabehcuod
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On 08/05/2020 at 8:25 AM, Marc said:

It's near impossible to get on Qobuz today unless you have a US or relevant country issued credit card for payment.

VPN alone will get you through the registration page, but not through the payment process even with Paypal.

Virtual Credit Card programs have all but been shut down, or are closed to new registrations due to increasing scrutiny and regulation.

 

The only way I can think of is if you know someone who is already on Qobuz, they can "gift" you a membership from within the app/website, using their already approved payment method and then you can reimburse them.

Start gifting me boss man ??

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  • 1 month later...

For me, registered ok using ExpressVPN, but fell over at PayPal payment. Tried VPN servers in US, UK and Germany, but PayPal seems to be the thing, also tried straight Amex, no luck. Let’s face it, DRM sucks when there is no DRM in Australia. Bit like hirez downloads, but at least that can work. 

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I suppose the only recourse now is to beg Qobuz to open up to Australia! I can't understand their commercial reticence, since the Oz market is relatively small, and they have already set up in the US--so it can't be a matter of digital storage or wotever...

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2 minutes ago, doogie44 said:

I can't understand their commercial reticence

They need to get both licenses to sell the content into the Australian market.... and they need to buy the network bandwidth to deliver the content to you when you click "go".

 

Neither of these are necessarily cheap or easy .... and as you say, the market is very small.

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Negotiating license fees with the multitude of local rights holders (which are of course different from the rights holders in other countries) is going to be the biggie. 

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I think it will happen at some point. We had to wait for TIDAL, Pandora, Spotify, etc that were available in other countries long before Australia.

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34 minutes ago, Marc said:

I think it will happen at some point. We had to wait for TIDAL, Pandora, Spotify, etc that were available in other countries long before Australia.

Pandora was available in Australia. Hasn't been available for a few years now - pity really I as I felt it was the best of the lot for introducing me to new music

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Not the point I guess but, Pandora wasn't here for a long time, before it was.

 

I loved its radio function and yes I did discover a lot of new music that way. It even had quite a lot of native hardware integration, but lacked the marketing budget of Spotify once it launched in Australia. Ultimately I guess those licensing fees we are talking about didn't outweigh the small (by comparison) number of Australian subscribers.

 

I knew the person that headed up Pandora in AU, and to me it/he lacked the commercialisation knowledge to make the platform successful in Australia. I'm taking us off topic now. C'mon Qobuz ... we're ready, willing and able, with cash in hand!

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15 minutes ago, Marc said:

Not the point I guess but, Pandora wasn't here for a long time, before it was.

 

I loved its radio function and yes I did discover a lot of new music that way. It even had quite a lot of native hardware integration, but lacked the marketing budget of Spotify once it launched in Australia. Ultimately I guess those licensing fees we are talking about didn't outweigh the small (by comparison) number of Australian subscribers.

 

I knew the person that headed up Pandora in AU, and to me it/he lacked the commercialisation knowledge to make the platform successful in Australia. I'm taking us off topic now. C'mon Qobuz ... we're ready, willing and able, with cash in hand!

I remember listening to a talk that the Australian CEO of Pandora gave to us at work (back when I worked at CBA). She discussed innovation and tech and I was super impressed with what they were doing and how the company was created primarily by lovers of music. 

 

Anyway, back on topic.. .I'd certainly give Qoboz a go if they landed here.

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I think it will happen sooner than later. Already some albums I cannot stream on Qobuz, due to licencing I guess, but if the same album is  in high-res is available.

 

I mean where else you can buy a 192/24 song in Australia? 

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  • 5 weeks later...

Frustrating I must say. I am keen to try the Qobuz offering but all attempts at paying up haven’t worked so far, much like many of the reports in the thread. I have noticed that a Discover Card is listed as a payment option. This seems to be some form of virtual card, has anyone tried this or have any experience with this card?

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Discover needs your social security number, so that's not gong to work

 

Certainly frustrating as I said. I can listen to snippets of Qobuz albums (maybe 15 sec of each track) and I like what I hear, would probably ditch Tidal for Qobuz in fact if I could only sign up and get them to ... take my money  ?

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Sign up to PayPal via a US VPN with a US address (parcel forwarding works), then sign up to Qobuz and use that PayPal account for payments. Works for me, happy Qobuz user here.

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1 hour ago, deafenears said:

Sign up to PayPal via a US VPN with a US address (parcel forwarding works), then sign up to Qobuz and use that PayPal account for payments. Works for me, happy Qobuz user here.

May I ask whether you did this within the last year?

 

Everything seems to have changed regarding payment in that time; Paypal that way might seem to be ideal BUT Qobuz requires a credit card (which would be your Aussie one) linked to that Paypal account. Even if you never use the card to pay within Paypal.

 

Thus you are found out immediately by Qobuz unless it's a US credit card...which it is not. Back to the drawing board.

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47 minutes ago, doogie44 said:

May I ask whether you did this within the last year?

 

Everything seems to have changed regarding payment in that time; Paypal that way might seem to be ideal BUT Qobuz requires a credit card (which would be your Aussie one) linked to that Paypal account. Even if you never use the card to pay within Paypal.

 

Thus you are found out immediately by Qobuz unless it's a US credit card...which it is not. Back to the drawing board.

Yes, April 23rd to be exact, was when I signed up to Qobuz. Straight after they reversed the decision to disable payments via PayPal. But I've always had a U.S. PayPal account.

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PayPal doesn't pass on CC info to the merchant but rather if your PayPal account is a U.S. one or AUS, IIUC. I have two, one all transactions are in USD. Also, you can use travel SIM services such as Truphone if you needed a U.S. mobile number for SMS verification.

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Can you just have credit in your US PayPal account and then it wouldn’t need to draw from the CC.  I would be surprised if PayPal would forward on CC details to a vendor

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4 hours ago, deafenears said:

Yes, April 23rd to be exact, was when I signed up to Qobuz. Straight after they reversed the decision to disable payments via PayPal. But I've always had a U.S. PayPal account.

Well, I suggest the US PayPal account is the key here. You are “local”.

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OK, filled with 'new hope' I started from scratch in the hope of setting up a paying QOBUZ account.

 

New e-mail account; new Paypal account, already registered on QOBUZ as a US address after my last weeks of efforts (but bounced for payment after submitting my Paypal details)...

 

In short, another 2 hours wasted--and an epic fail. There's something about the Paypal business if you are not a US citizen that guarantees failure with QOBUZ. I just don't understand what I am doing wrong and would dearly love to do it right! It must be a matter of some digital/virtual screen to overcome?

 

Here is what I would like to see at some time:

 

Somebody--anybody--from Oz who does NOT have a US credit card, or US Paypal A/C, or QOBUZ  A/C, or US mobile, go through the steps of setting up a functioning QOBUZ account (any payment method). Then if that person would be kind enough to write down those steps for me in simple language I could duplicate them. I am willing to wager--despite posts to the contrary-- that this is currently NOT possible.

 

There seem to be quite a few posters who imply how straightforward it is but I cannot agree.

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1 hour ago, doogie44 said:

OK, filled with 'new hope' I started from scratch in the hope of setting up a paying QOBUZ account.

 

New e-mail account; new Paypal account, already registered on QOBUZ as a US address after my last weeks of efforts (but bounced for payment after submitting my Paypal details)...

 

In short, another 2 hours wasted--and an epic fail. There's something about the Paypal business if you are not a US citizen that guarantees failure with QOBUZ. I just don't understand what I am doing wrong and would dearly love to do it right! It must be a matter of some digital/virtual screen to overcome?

 

Here is what I would like to see at some time:

 

Somebody--anybody--from Oz who does NOT have a US credit card, or US Paypal A/C, or QOBUZ  A/C, or US mobile, go through the steps of setting up a functioning QOBUZ account (any payment method). Then if that person would be kind enough to write down those steps for me in simple language I could duplicate them. I am willing to wager--despite posts to the contrary-- that this is currently NOT possible.

 

There seem to be quite a few posters who imply how straightforward it is but I cannot agree.

@doogie44 I assume when you say new Paypal a/c that its still an AU account, from my experience over the weekend, it seemed impossible to setup a US Paypal account without bona fide US mobile number and bank accounts (as it probably should be to protect against fraud etc).

 

I have failed each time, because I think Qobuz can tell from either local credit cards or AU Paypal that you are not in the US or EU. I am pretty much resigned to waiting until they set up here.

Edited by mjs
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For those people saying that they got it working, would you mind specifying how long ago that was. 
 

I tried the VPN route using CC and PayPal across US, UK, and EU about a month ago and they all got geo blocked. 

Im pretty sure Qobuz have now implemented enough geo blocking security to prevent new Aussie subscribers.

 

if anyone has go this working in the past 6 weeks, then speak up please 

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Deafenears has messaged me the definitive methodology, step by step as requested, as far as he knows--even offered to link up personally and walk me through it! I love the Forum.

 

Here it is (I haven't tried it yet):

 

PASTE

 

But for now, let's try get you going.

 

For US phone number, I used a travel SIM that I had - Truphone. But it didn't ask for an SMS confirmation code at all. In fact, I just checked now and it's still saying not verified. Still, if it does require one now, a service such as Truphone might be what's needed (the travel SIM I bought a while back on a Qantas flight and have been using it abroad). https://www.truphone.com/

 

For US address, I put it a Shipito parcel forwarding service. Free sign up. https://www.shipito.com/

 

For credit card, I'm using just my local AU one. No issues here.

 

So probably the issue is with address, putting in a US one?

 

There's some things to try there. Let me explain the process of what I did to get it going and the ordering, which I think is important.

 

- used a US endpoint / VPN and signed up with PayPal. I think this is important here as PayPal will either create a AU or US account based on where you're coming from. You can also tell which country your PayPal account is by the currency used - the US one, all transactions are in USD (even if purchasing stuff from AU).

 

- for PayPal, sign up with a US-based address and enter a US phone number (which I think isn't required for verification and likely there is a step or button there to say skip verification for now).

 

- don't put in a CC until the account is created.

 

- once PayPal account created, log in and enter your AU CC.

 

- using the same US endpoint / VPN, sign up to Qobuz.

 

- link to PayPal.

 

 

I think that's it. Easier to go through the steps face-to-face but bad timing with COVID.

 

 

Hope this all helps and if it does, feel free to share it all with others on the forum.

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I have a US credit card and phone number, and have been able to sign up to Qobuz from Australia, via an initial VPN session to register.

 

I've noticed that it looks like it's possible to buy Qobuz non-renewable 'gift subcriptions', so if someone is in need, and wants to experiment, I'm happy to try and help, so long as I'm not out of pocket - https://www.qobuz.com/us-en/offer-qobuz lists the 3/6/12 month options available.

 

If someone wants to be the guinea pig, has got as far as registering an account, and is happy to pay the converted US$ amount to me for a code, let me know and we can see if it works.

 

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1 hour ago, mbd said:

I have a US credit card and phone number, and have been able to sign up to Qobuz from Australia, via an initial VPN session to register.

 

I've noticed that it looks like it's possible to buy Qobuz non-renewable 'gift subcriptions', so if someone is in need, and wants to experiment, I'm happy to try and help, so long as I'm not out of pocket - https://www.qobuz.com/us-en/offer-qobuz lists the 3/6/12 month options available.

 

If someone wants to be the guinea pig, has got as far as registering an account, and is happy to pay the converted US$ amount to me for a code, let me know and we can see if it works.

 

I’m happy to be the guinea pig. What’s the cost ?

Edited by JC.
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9 minutes ago, JC. said:

I’m happy to be the guinea pig. What’s the cost ?

The site says (in USD):

 

3 Months - $44.97

6 Months - $89.94

12 Months - $149.99

 

So, based on a quick look online, about AUD$63, $125, $209 respectively. Let me know which you'd like to go for, and we can organise payment via EFT/PayID or PayPal. Feel free to send me a PM if you want to give it a try. 

Edited by mbd
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1 hour ago, mbd said:

The site says (in USD):

 

3 Months - $44.97

6 Months - $89.94

12 Months - $149.99

 

So, based on a quick look online, about AUD$63, $125, $209 respectively. Let me know which you'd like to go for, and we can organise payment via EFT/PayID or PayPal. Feel free to send me a PM if you want to give it a try. 

@mbd I would like to try as well, I’ll send you a pm

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On 18/08/2020 at 7:44 AM, JC. said:

For those people saying that they got it working, would you mind specifying how long ago that was. 
 

I tried the VPN route using CC and PayPal across US, UK, and EU about a month ago and they all got geo blocked. 

Im pretty sure Qobuz have now implemented enough geo blocking security to prevent new Aussie subscribers.

 

if anyone has go this working in the past 6 weeks, then speak up please 

I was able to sign up a few days ago (VPN and Aussie CC (AMEX)) during the Tidal outage.

Edited by Guest
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The geo-blocking is linked to Google platform.   Qobuz can only keep their license for the files if they comply with the geo-blocking.  

 

I got around it years ago by having a friend in Ireland open a Qobuz a/c for me.  I then took it over and paid the subscription.  I then changed email address. 

 

Provided the a/c is opened in an approved country, the subscriber can operated anywhere on the globe.   

 

It is in Qobuz's interest to accept as many subscribers as their license will allow.  

Edited by GroovyGuru
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