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Reijo

Smoke escaped from ki pearl amp

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Hi guys, 

My ki pearl amp decided to let the smoke out of it. Where's the best place in Melbourne to get it looked at. 

 

Note, it's not sold  or imported by Qualifi

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It is though a Marantz product if I am not mistaken , and therefore should be able to be serviced by Qualifi   service@qualifi.com.au

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27 minutes ago, stereo coffee said:

It is though a Marantz product if I am not mistaken , and therefore should be able to be serviced by Qualifi   service@qualifi.com.au

Qualifi won't touch grey imports.

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1 hour ago, Reijo said:

Hi guys, 

My ki pearl amp decided to let the smoke out of it. Where's the best place in Melbourne to get it looked at. 

 

Note, it's not sold  or imported by Qualifi

Give JLS Electronics a call and ask if they will fix a grey import.

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Thanks, will give them a buzz

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Did you play with the outputs while the amp was on? You know that your spine will dry out and you will go blind if you keep doing that. I hope that the magic smoke comes back quickly and safely. 

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3 minutes ago, Decky said:

Did you play with the outputs while the amp was on? You know that your spine will dry out and you will go blind if you keep doing that. I hope that the magic smoke comes back quickly and safely. 

LOL, no I didn't. 

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Yes try jls though can tell you if Qualifi won’t give them parts to fix because it’s a grey import ...then they won’t be able to help you :)

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give Dallas Clarke a call

 

Clarke-audio.com.au

 

excellent repairer. I have used him twice with great results.

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38 minutes ago, at68 said:

give Dallas Clarke a call

 

Clarke-audio.com.au

 

excellent repairer. I have used him twice with great results.

Plenty of others I'd recommend before him like Tivoli or JLS.

They won't hang onto it for a year.

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Not my experience

 

Both units repaired within a week

 

Good service to boot

 

Was yours a complex problem

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46 minutes ago, evil c said:

Plenty of others I'd recommend before him like Tivoli or JLS.

They won't hang onto it for a year.

 +1

I have heard many horror stories about this business.

Obviously I am not in Melbourne, but there are many reports from reliable people about this issue.

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24 minutes ago, at68 said:

Not my experience

 

Both units repaired within a week

 

Good service to boot

 

Was yours a complex problem

Was a few blown transistors, very simple to fix with other repairer after finally getting it back!

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Fair enough but in the interests of equity, just wanted to give a plug to Dallas Clarke

 

my experience has only been positive

 

One valve amp repaired and reconfigured in 2009

One ss phono stage and turntable repaired 2019

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