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Davo1972

JVC DLA-N5/DLA-N7/DLA-NX9 Owners Thread

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1 minute ago, Davo1972 said:

The firmware update is a piece of cake to do, just need to download the files and put them on a USB drive and plug it into the projector. I've done it twice now, no issues.

Thanks.

USB 3 formatted as FAT32 ?

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1 minute ago, Chamii said:

Thanks.

USB 3 formatted as FAT32 ?

Yep.

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1 minute ago, Chamii said:

Thanks.

USB 3 formatted as FAT32 ?

Yes, don't use a USB stick greater than 8GB.

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Just now, cindernat said:

Takes 10 mins and note that next start up will take longer, mine was about 5 mins to boot up after upgrade.

Thanks.

That's good to know as I no doubt would panic a little when it takes more than a few minutes.

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Posted (edited)
1 minute ago, Chamii said:

Thanks.

That's good to know as I no doubt would panic a little when it takes more than a few minutes.

I know I did! But it was all good.

 

I also printed out the instructions on the JVC site which told me what the various combinations of flashing lights on the unit meant.

Edited by cindernat

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Totally agree Rich...the PJ will be the absolutely last purchase I make....

All the issues with the current crop of JVCs doesn’t inspire any confidence...

Just maybe they will have a residential laser version of the NX9 by then...

 

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24 minutes ago, Andy0217 said:

Totally agree Rich...the PJ will be the absolutely last purchase I make....

All the issues with the current crop of JVCs doesn’t inspire any confidence...

Just maybe they will have a residential laser version of the NX9 by then...

 

you cant stop progerss.... by the time lasers are common place... we'll have something else thats latest and greatest :D

 

its how OEMS make their till ticking over so cant blame them to keep tempting us with the next best thing just around the corner.

 

in the mean time have to just buy something and keep enjoying .... 

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It's a real love hate relationship with this projector.
Just when I thought I was out, it pulled me back in

Installed block out curtains to the HT yesterday.


OMG!!!
John Wick and Life of Pi looked great.
The Jedi fallen the order game-play clip was sooo good on the N7
I think it's also because it's my first projector.
The regrets I had 2 days ago about moving to a N7 projector melted away.

As long as the green/blue bar issue occurs every 100 hours or so with no long term consequences I think it's an issue I might be able to live with.

Watched two episodes of Black Mirror ( Dolby Vision ) on the N7 and the Z9D.
While I preferred the picture quality on the TV but the overall experience is a lot better on the N7.

I emailed my dealer about the blue/green bar issue but decided to drive all the way to Auburn to visit the store in person to ask if it was ok for me to update the firmware to 2.07

I was quite sad and disappointed as I found them to be helpful at the time I made the purchase.

Judging by the conversation we had, I doubt they would forward my email to JVC.


He told me that its a problem with the projector if the issue is seen when the menu is brought up.
I have to admit that I had not tried this and will do so if/when it happens again.

Thereafter, he asked me to inform JVC directly and log the issue with them saying that customers have more clout and JVC is slow to respond to dealers.

He said that dealers are the first point of contact if the company does not have its own office in the country.
He then asked if about the change log of the new firmware. (I have no idea. Does anybody?)

 

Now that I got the go ahead from my dealer I plan to update the FW today an inform JVC about the issue tomorrow.

Hoping that my dealer or JVC help sort this out.

Sadly, I am going to hold off on the calibration for now.

 

 

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14 minutes ago, Chamii said:



Thereafter, he asked me to inform JVC directly and log the issue with them saying that customers have more clout and JVC is slow to respond to dealers.

He said that dealers are the first point of contact if the company does not have its own office in the country.
He then asked if about the change log of the new firmware. (I have no idea. Does anybody?)

 

 

 

 

Don't think that's correct at all, and not the experience I had with my dealer in Melb.

 

The change log might just mean the fixes included in the new firmware.

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4 minutes ago, Chamii said:

I emailed my dealer about the blue/green bar issue but decided to drive all the way to Auburn to visit the store in person to ask if it was ok for me to update the firmware to 2.07

I was quite sad and disappointed as I found them to be helpful at the time I made the purchase.

Judging by the conversation we had, I doubt they would forward my email to JVC.


He told me that its a problem with the projector if the issue is seen when the menu is brought up.
I have to admit that I had not tried this and will do so if/when it happens again.

Thereafter, he asked me to inform JVC directly and log the issue with them saying that customers have more clout and JVC is slow to respond to dealers.

He said that dealers are the first point of contact if the company does not have its own office in the country.
He then asked if about the change log of the new firmware. (I have no idea. Does anybody?)

THIS is all utter rubbish. the main responsibility is with retailer. any retailer taking steps back and pushing you to importer is copping out on their responsibilities ! can no one see that they are trying to wash hands off you ! dont stand for it !  dont be sent pillar to post. ! 

 

https://www.accc.gov.au/consumers/consumer-rights-guarantees/consumer-guarantees#who-to-claim-a-remedy-from

 

remind them  of your rights under consumer law. point to the ACCC website. see below !  note specifically

 

The retailer can’t refuse to help you by sending you to the manufacturer or importer.

You can claim a remedy directly from the manufacturer or importer if the goods do not meet one or more of the following consumer guarantees:

 

"Approaching the retailer or manufacturer

The retailer who sold you the product or service cannot refuse to help you by sending you to the manufacturer or importer. You can approach the manufacturer or importer directly, however, you will only be entitled to recover costs from them, which include an amount for reduction in the product’s value and in some cases compensation for damages or loss. You cannot demand a repair, replacement or refund from the manufacturer."

 

 

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4 minutes ago, cindernat said:

Don't think that's correct at all, and not the experience I had with my dealer in Melb.

 

The change log might just mean the fixes included in the new firmware.

indeed ! I keep telling folk it is SO important with things like projectors who you buy from.  after sales is a  very important thing when it comes to projectors. 

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22 minutes ago, Chamii said:

Installed block out curtains to the HT yesterday.


OMG!!!
John Wick and Life of Pi looked great.
The Jedi fallen the order game-play clip was sooo good on the N7
I think it's also because it's my first projector.

good to hear you are enjoying and seeing what capable off :) 

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7 minutes ago, betty boop said:

THIS is all utter rubbish. the main responsibility is with retailer. any retailer taking steps back and pushing you to importer is copping out on their responsibilities ! can no one see that they are trying to wash hands off you ! dont stand for it !  dont be sent pillar to post. ! 

 

https://www.accc.gov.au/consumers/consumer-rights-guarantees/consumer-guarantees#who-to-claim-a-remedy-from

 

remind them  of your rights under consumer law. point to the ACCC website. see below !  note specifically

 

The retailer can’t refuse to help you by sending you to the manufacturer or importer.

You can claim a remedy directly from the manufacturer or importer if the goods do not meet one or more of the following consumer guarantees:

 

"Approaching the retailer or manufacturer

The retailer who sold you the product or service cannot refuse to help you by sending you to the manufacturer or importer. You can approach the manufacturer or importer directly, however, you will only be entitled to recover costs from them, which include an amount for reduction in the product’s value and in some cases compensation for damages or loss. You cannot demand a repair, replacement or refund from the manufacturer."

 

 

Absolutely. A common tactic that needs to be regularly called out.

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27 minutes ago, Chamii said:

I think it's also because it's my first projector.

Thats the reason. People who have never seen a quality projector are always impressed when they do, TV's can't compete.

JVC projectors have been providing sensational images for many years. The new models trade off contrast for more pixels which isn't helpful for the vast majority of movie content IMHO.

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Posted (edited)

When it comes to firmware updates it's wise to wait and see what issues are addressed by the update and what the negative side effects there may be.

 

Unless the update is proven to address a problem you have and not introduce new issues hold off.

 

I would be inclined to return the projector and get a full refund and buy again when the all the issues are resolved in a satisfactory way.

As it stands there are unresolved issues that render the product unfit for purpose so a refund is in order.

Edited by Owen

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I’ve got an NX7 and love it. No issues so far. The picture is outstanding, often takes my breath away when watching content. Getting it calibrated at the end of this month.

Agree that a good dealer is a must just in case you need support.

I suppose the good news is that the various blue bar issues are being seen by a fair few people across the world, it would be harder if just one or two people had it. JVC have stated its a known issue and are working on it - people have sent JVC example clips that cause the issue along with their settings and what equipment they have connected.

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