Martykt Posted November 30, 2017 Share Posted November 30, 2017 15 hours ago, al said: amazingly come back from interstate this evening and on way home wife texts me we have phone and internet now working... only 4 days post installation .... and mostly being without either the entire time. Road outside my house still hasn't been dug up yet...... I wonder when I'll get a text asking me to rate my service...... ? Link to comment Share on other sites More sharing options...
Addicted to music Posted November 30, 2017 Share Posted November 30, 2017 5 hours ago, Martykt said: Road outside my house still hasn't been dug up yet...... I wonder when I'll get a text asking me to rate my service...... ? Forget rating the service.... here you go mate, all you need is to check whether optus 4G covers your area. https://ovo.com.au/products/broadband/plans/large?gclid=CjwKCAiA9f7QBRBpEiwApLGUiuYn9cALz22FkX66HhdFhSSE1kK1M2m0FP9gORYQqVMof90zpqemYxoCB2MQAvD_BwE&gclsrc=aw.ds&dclid=CI7S78Ts5dcCFcYIvAodUcgNcg Nine of this BS about not connected for days on end..... and by 2020 the 5G will make you go "pff...." to the nbn.... 2 Link to comment Share on other sites More sharing options...
LogicprObe Posted November 30, 2017 Share Posted November 30, 2017 If they can't provide the service................get mobile credits off them. 1 Link to comment Share on other sites More sharing options...
Martykt Posted December 6, 2017 Share Posted December 6, 2017 Well continuing my saga with the NBN in the hope that one day they might dig up the road and fix the damage they did to the phone conduit so I can get connected to the NBN........ Today I received a letter........ Link to comment Share on other sites More sharing options...
LogicprObe Posted December 6, 2017 Share Posted December 6, 2017 Sign up! Quick! Link to comment Share on other sites More sharing options...
Snoopy8 Posted December 10, 2017 Share Posted December 10, 2017 Looks like NBN knew about the HFC problems last year but chose not to do anything! https://www.lifehacker.com.au/2017/12/the-inside-story-behind-nbns-hfc-delay/ Link to comment Share on other sites More sharing options...
betty boop Posted December 10, 2017 Share Posted December 10, 2017 35 minutes ago, Snoopy8 said: Looks like NBN knew about the HFC problems last year but chose not to do anything! https://www.lifehacker.com.au/2017/12/the-inside-story-behind-nbns-hfc-delay/ nbn tech lady i spoke to when getting my connection said they had been clear the problems with 20+ year old copper in the mix. and said to me no guarantees. seems to be working fine now since the initial high jinx but not sure what will be like as more people in my suburb come on line. Link to comment Share on other sites More sharing options...
Martykt Posted December 11, 2017 Share Posted December 11, 2017 1 hour ago, al said: nbn tech lady i spoke to when getting my connection said they had been clear the problems with 20+ year old copper in the mix. and said to me no guarantees. seems to be working fine now since the initial high jinx but not sure what will be like as more people in my suburb come on line. I wonder how they'll go with 50-60 year old copper in the mix...... ?? 1 Link to comment Share on other sites More sharing options...
betty boop Posted December 11, 2017 Share Posted December 11, 2017 http://www.theage.com.au/business/optus-to-compensate-8700-customers-who-were-misled-about-nbn-speeds-20171211-p4yxle.html optus to pay 8700 customers not getting what paid for... ...also ordered to check with new customers within 4 weeks of install and remedy in cases where not getting what paid for. am not getting 100/40 for instance so wonder if that means something will be done to rectify ... Link to comment Share on other sites More sharing options...
Snoopy8 Posted December 11, 2017 Share Posted December 11, 2017 I think/hope this 6-9 months HFC delay is a blessing for me, pushing my area back to 2019. Or am I expecting too much that it will be fixed by then??? 2 Link to comment Share on other sites More sharing options...
Batty Posted December 11, 2017 Share Posted December 11, 2017 Mine was due Q2 2019, so now hopefully moved to Q1 2020. 1 Link to comment Share on other sites More sharing options...
betty boop Posted December 14, 2017 Share Posted December 14, 2017 NBN was out most of evening just came back just before until then no phone no internet, with no way reporting fault. Pretty pathetic state of affairs ! 1 Link to comment Share on other sites More sharing options...
figjam Posted December 14, 2017 Share Posted December 14, 2017 I was having multiple daily dropouts and complete disconnections for hours whenever it rained. I put in a Telstra complaint, and they sent NBN technicians out within 2 days. They re-jigged some connections in the pit out in the street and it has been rock solid since. Link to comment Share on other sites More sharing options...
Martykt Posted January 9, 2018 Share Posted January 9, 2018 On 30/11/2017 at 7:16 PM, Addicted to music said: Forget rating the service.... here you go mate, all you need is to check whether optus 4G covers your area. Almost did go with Optus 4G as they had a rather juicy plan over the holidays...... Anyway to continue my saga..... Mid December I got a text from my service provider asking if I still wanted to continue getting connected to the nbn so gave them a call..... They spoke to the nbn and they reckoned the issue had been "Resolved" so just needed a appointment with a tech to get service connected..... You can imagine I was a little bit skeptical as no-one has has actually dug up my road..... soooo.... Gave the nbn a call and somehow managed to speak to someone who was completely useless...... "sure I''ll take the time to fill out a survey..... !!" The one useful piece of information I managed to stumble on while talking to this ****** was that apparently because MyRepublic didn't happen to ring the nbn within a 30 day period the order was automatically cancelled...... So according to the nbn it's all MyRepublics fault that the problem didn't get escalated and resolved with me getting connected..... Oh hang on wait according to the nbn the problem got resolved somehow magically without the road getting dug up at any stage.... ? The nbn tech appointment came around on Monday and surprise surprise the connection didn't work..... never would have guessed...... Then comes the silver lining..... The tech happened to be an old Telstra tech with more training and ability. He then went outside and mind you not needing to dig up my nature strip and discovered that the real issue wasn't in fact the phone conduit going across the road but a break in the pit over the road and also a simple problem with a connection in the phone port box. Sooooo big hand to that tech !!! The result in the end was.... 2 Link to comment Share on other sites More sharing options...
LogicprObe Posted January 9, 2018 Share Posted January 9, 2018 Ha! It was all so simple! 1 Link to comment Share on other sites More sharing options...
Addicted to music Posted January 9, 2018 Share Posted January 9, 2018 @Martykt awesome result mate, fingered cross it stays that way and no drop outs 1 Link to comment Share on other sites More sharing options...
Martykt Posted January 9, 2018 Share Posted January 9, 2018 6 minutes ago, Addicted to music said: @Martykt awesome result mate, fingered cross it stays that way and no drop outs I'm very lucky to only be 150 metres from the exchange. Going off other reports and being FTTN I wasn't what to expect speed-wise, hoping for maybe 60-70 mb/s being close to the node and exchange. 96 mb/s was a complete surprise in a good way !! Time will tell of course how reliable the connection is and how the speed will fluctuate during peak loads. ? Link to comment Share on other sites More sharing options...
Addicted to music Posted January 9, 2018 Share Posted January 9, 2018 @Martykt you know when they were digging up the ground Puting it in, was it A yellow cable? The reason I'm asking is that at the rental property, the guys in yellow high visable overalls are feeding yellow cable. Today outside my Main Street that I live off, they are doing the same. 1 Link to comment Share on other sites More sharing options...
Martykt Posted January 9, 2018 Share Posted January 9, 2018 (edited) 42 minutes ago, Addicted to music said: @Martykt you know when they were digging up the ground Puting it in, was it A yellow cable? The reason I'm asking is that at the rental property, the guys in yellow high visable overalls are feeding yellow cable. Today outside my Main Street that I live off, they are doing the same. Not completely sure as I wasn't home when they laid the fibre optic cable. Don't quote me but I believe the stuff I've seen being laid is green. Edited January 9, 2018 by Martykt Link to comment Share on other sites More sharing options...
LogicprObe Posted January 9, 2018 Share Posted January 9, 2018 I thought yellow was the 'Goldline' gas pipes..............else it's the pull through snake. Originally, the fibre was blue but I have seen green stuff going in lately. Maybe that's HFC? Link to comment Share on other sites More sharing options...
Addicted to music Posted January 9, 2018 Share Posted January 9, 2018 6 hours ago, LogicprObe said: I thought yellow was the 'Goldline' gas pipes..............else it's the pull through snake. Originally, the fibre was blue but I have seen green stuff going in lately. Maybe that's HFC? Found this: https://www.thechronicle.com.au/videos/nbn-fibre-installed/15673/ this is what I saw yesterday. But no nbn.co markings on any uniform or vehicles. according to the nbn web site, I'm supposed to be getting FTTC and the scheduled date is Jan-jul 2019. Link to comment Share on other sites More sharing options...
Martykt Posted January 10, 2018 Share Posted January 10, 2018 4 hours ago, Addicted to music said: Found this: https://www.thechronicle.com.au/videos/nbn-fibre-installed/15673/ this is what I saw yesterday. But no nbn.co markings on any uniform or vehicles. according to the nbn web site, I'm supposed to be getting FTTC and the scheduled date is Jan-jul 2019. Most of the NBN workers don't have NBN markings as they're all subcontractors. As I said green, if that's the colour you saw then fibre it is !! You'll know when you're getting close to getting the nbn as you'll suddenly find a heap of nbn pamphlets stuffed in your letter box from different providers !!! Link to comment Share on other sites More sharing options...
LogicprObe Posted January 10, 2018 Share Posted January 10, 2018 Well...........that's definitely green...........you have to pass the colourblind test to become a PMG Technician, you know! Link to comment Share on other sites More sharing options...
rantan Posted January 10, 2018 Share Posted January 10, 2018 12 minutes ago, LogicprObe said: Well...........that's definitely green...........you have to pass the colourblind test to become a PMG Technician, you know! If they are indeed PMG technicians the likelihood of them even knowing about fibre, would be zero. Bakelite and copper would be more like it. 1 Link to comment Share on other sites More sharing options...
LogicprObe Posted January 10, 2018 Share Posted January 10, 2018 3 minutes ago, rantan said: If they are indeed PMG technicians the likelihood of them even knowing about fibre, would be zero. Bakelite and copper would be more like it. LOL! The last course I did before I left was the fibre cable joining course!...............but I was involved in the decommissioning of the last Strowger exchange in Sydney.......... 1 Link to comment Share on other sites More sharing options...
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