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petetherock

Oppo Uhd 4K Player

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49 minutes ago, duke said:

Did you reset factory defaults and also try erasing persistent storage:?

Yes, more than once. 

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17 hours ago, BuffySlayer said:

So I just updated to latest firmware via USB.

Previously, of the 4 latest 4k discs I'd tried, 2 worked and 2 would not. They'd spin up for over 60 seconds, then come up as unknown disc. 

Of the 2 not working, one now plays (Black Panther), the other still does not (Avengers Infinity Wars). 

Now though, instead of spinning up as Unknown Disc, it freezes the player, and I get a blue screen and have to turn Oppo off and on again. 

Ironically, all discs work perfectly on my much much much cheaper Sony UBP-X700 that's in the lounge room 😡

Packing this up tonight, this thing is a lemon.

So disappointed after having a 105D that worked perfectly. 

Anyone know if I need to send it back with power cord? (I'm thinking no)

Hi BuffySlayer, over AVS Forums they often recommend cleaning discs with these sort of issues.  I know it sounds stupid; they even recommend this for brand new discs!  Something to do with UHD manufacturing process leaves residue on some discs.

 

I've had issues over the past ~26 months with only two discs.  Wonder Woman was one.  Cleaning the discs worked for me 🙂

 
I use paper towels and white vinegar.  Damp the towel, clean from centre to edge all the way round.  Then dry the same way with another dry towel.
 
Good luck

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2 hours ago, BuffySlayer said:

Have cleaned all the discs. Makes no difference. 

Did you try installing the new firmware again?

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Packed up and shipped back to Interdyn, will be interesting to see how/what they do to fix it. 

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On 23/02/2019 at 6:15 PM, BuffySlayer said:

Packed up and shipped back to Interdyn, will be interesting to see how/what they do to fix it. 

Just been advised player is on its way back to me after having main board replaced. I have everything crossed 🤞 

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On 06/03/2019 at 7:43 PM, BuffySlayer said:

Just been advised player is on its way back to me after having main board replaced. I have everything crossed 🤞 

Well it turns out crossing your fingers doesn't fix a lemon. 

Got player back today and obviously the first disc I tried was Infinity Wars, as it was the one that wouldn't spin up before. 

Tried twice, Oppo went to blue screen and became unresponsive to any command. Had to turn off and on again. So I cleaned the disc again, and tried a 3rd time, same result. On the 4th attempt, a small, short-lived miracle happened and the disc spun up. I watched about 5 minutes, then stopped the movie and went back to the main menu. Upon selecting the disc to play again, you guessed it, blue screen. 

On the bright side, I managed to watch a movie tonight, just wasn't the one I wanted to watch. 

Another annoyance is that the fault on the repair paperwork listed the random slow motion and chapter menu popping up, but nothing of the much more detailed information I'd provided about the ticking noise of the laser and overly sensitive disc reading. Did they even check the disc reading mechanism? Who knows. 

I've emailed Interdyn to ask for a replacement or a refund. Not happy Jan 🤬

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I've had to send my Oppo back to Interdyn because I started getting many 4k discs constantly glitching yet they worked fine in my Panasonic.

 

First time they replaced the main board and that didn't help so they then replaced the loader.

 

From what I read on the AVS forums Oppo overseas always replaced the optical reader and that fixed their problem.

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Posted (edited)
23 minutes ago, duke said:

I've had to send my Oppo back to Interdyn because I started getting many 4k discs constantly glitching yet they worked fine in my Panasonic.

 

First time they replaced the main board and that didn't help so they then replaced the loader.

 

From what I read on the AVS forums Oppo overseas always replaced the optical reader and that fixed their problem.

From the many emails I sent them with all the issues, I'm disappointed that they didn't replace the optical reader as you mention. Looks like they've gone for the cheapest fix first. 

Edited by BuffySlayer
Additional information

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I'm flabbergasted they didn't test it before they sent it back to you!

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1 minute ago, blairy said:

I'm flabbergasted they didn't test it before they sent it back to you!

Well they said they did test it, but probably not that particular disc. As I noted previously, the fault on their report was just the intermittent slow motion issue, but no mention of the far more common issue of disc reading issues the player has had, going back to when I first purchased it. I've had to send them multiple files for discs that wouldn't play, which would then be fixed with a firmware update, but no one else seemed to have these issues, and I repeatedly told them that the reader would make ticking noises. Bloody frustrating as hell. 

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1 hour ago, BuffySlayer said:

From the many emails I sent them with all the issues, I'm disappointed that they didn't replace the optical reader as you mention. Looks like they've gone for the cheapest fix first. 

That's what I think  too seeing in my emails I sent them links to quotes that said how Oppo had fixed the problem overseas yet everything they did here didn't fix a thing.

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Imagine, what are you gonna do if in a year time or so the Oppo suspended or no longer support for the Oppo Bluray Player which they're no longer making them...

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15 hours ago, BuffySlayer said:

Well it turns out crossing your fingers doesn't fix a lemon. 

Got player back today and obviously the first disc I tried was Infinity Wars, as it was the one that wouldn't spin up before. 

Tried twice, Oppo went to blue screen and became unresponsive to any command. Had to turn off and on again. So I cleaned the disc again, and tried a 3rd time, same result. On the 4th attempt, a small, short-lived miracle happened and the disc spun up. I watched about 5 minutes, then stopped the movie and went back to the main menu. Upon selecting the disc to play again, you guessed it, blue screen. 

On the bright side, I managed to watch a movie tonight, just wasn't the one I wanted to watch. 

Another annoyance is that the fault on the repair paperwork listed the random slow motion and chapter menu popping up, but nothing of the much more detailed information I'd provided about the ticking noise of the laser and overly sensitive disc reading. Did they even check the disc reading mechanism? Who knows. 

I've emailed Interdyn to ask for a replacement or a refund. Not happy Jan 🤬

very unfortunate to hear. sloppy service... nothing much else to say. locally they can be quite variable. one fruit loop I was dealing with at interdyn initially when had the 203 I strongly felt I might as well be putting my comments on post it notes on the back wall of the house so they could blow away with the wind. complete waste of space. the actual tech I was in contact with when I logged a problem though was fantastic responsive and had a firmware update initiated to fix issue I had in early days straight way. I've had no problems with the 205 since purchase and surely I hope and wish you can get to point where its the same to. can you take video footage. I would with smartphone and send it to them so you have proof of issue. shouldn't have to but its plain pathetic and a waste of everyones time and their money to with just doing half fixes rather than a complete fix as seems is needed here ! 

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Well I've just received an email saying that the problem is likely to be the disc, and all the disc issues experienced are due to the manufacturing process & can only be fixed with a firmware update. In fact they are "99% it's not the disc reader"!! 

Well, I politely disagreed, and pointed out that if it is the disc, why does it play fine in other players? And if I have to rely on a firmware update every time I buy a new disc, how long until my player is nothing but a paperweight? 

I then pointed out that the only fix, both here and overseas, has been to replace the optical reader. I really want to punch someone right now. 

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