Zoltrix Posted July 20, 2015 Share Posted July 20, 2015 Been playing around with the focus more, and then came across this post on AVS Forums: http://www.avsforum.com/forum/24-digital-hi-end-projectors-3-000-usd-msrp/1490301-official-epson-eh-tw-9200-5030ub-owners-thread-171.html#post35673986 Pretty much what I am seeing at the moment. Each time the projector is used I have to wait well over 90mins for the focus to come good. And before then much of the left side of the picture is a bit crap. Is this normal with the Epson's, the lengthy warmup process? Link to comment Share on other sites More sharing options...
Mickp10 Posted August 23, 2015 Share Posted August 23, 2015 (edited) I have just received my TW9000 back from repair after having the light unit and board replaced to fix a green line that appeared https://dl.dropboxusercontent.com/u/8949552/Projector/Epson%20Projector%20green%20line.jpg . Epson Service Centre has been fantastic to deal with. After hearing what was occurring Epson fixed the issue within about 3 weeks, which would have cost about $2,500 if I had to pay for the repair. As they needed to replace the main board, LCD/light unit (which includes the lens) i.e; projector has all new internals other than transformer , fan (I think), and body. The TW9000 is 3.8yrs old, on it's second globe and the projector having about 6000hrs use (main TV). Epson warranty was 3.5yrs (normally 3yr warranty, but had a bonus of extra 6 months if you registered the product ). Projector was out of warranty, but Epson kindly did the repair at no charge as good will. The certified Epson repairer in Geelong (Vic) Pro Electronix http://www.whitepages.com.au/business-listing/pro-electronix-pty-ltd-827364/leopold-vic who undertook the repair was excellent to deal with. I would definitely recommend him to service/repair your projectors. I also replaced the globe (Genuine Epson), and was charged $165. I was surprised with the price after paying almost $300 for the last globe. I was advised the Epson globe "book price" has reduced in price by about $100 in the last couple of weeks. I am looking forward to purchasing an Epson 4K projector in the future, due to the TW9000 excellent picture, good value, and superb customer support Epson demonstrated. Edited August 23, 2015 by Mickp10 Link to comment Share on other sites More sharing options...
cwt Posted August 23, 2015 Share Posted August 23, 2015 Good to hear Mick ; mines only been serviced for a firmware hdmi lock on upgrade just the one time . Nowhere near your hours on my 9000 but that globe price makes it easy to wait for 4k/HDR bluray and see how many blurays they remaster Link to comment Share on other sites More sharing options...
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