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spalmills

Pioneer 508 Xda Reception Issue

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Hi Guys

My Pioneer 508XDA has been playing up in the past week or so.

It has been pixelating and chirping every now and again on most channels.

The coloured signal meter that shows in the on screen display when you press the channel info button has always been right to the top of the scale on green. Now most channels are in the red and showing maybe 1 - 3 bars.

I have other TV's in the house on the same antenna which are CRT without set top boxes and one with a Set top box and picture quality is no problem.

I spoke to an Antenna fella on the phone and he asked if I could connect the set top box to the Pioneer and check to see if it still having the same issue.

After i connected the box there was no pixelation or chirps.

He advised me that it must be the Internal Tuner in the Pio and to ring a tech.

Does this sound right to you guys or is there something else i need to check before i get them out here?

Thanks

Edited by spalmills

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From the description you have given it does sound like the Internal Tuner for the Pioneer.

Thankfully the 508XDA had a 5 year warranty, but with the company out of the TV business, I will be interested to hear how you go getting it repaired as a fellow Pioneer owner. One of the reasons I opted for Pioneer was for the Excellent level of support ... if my memory serves me correctly they used to give you a loaner TV while you get yours fixed. Hence the price premium we all paid.

Cheers.

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From the description you have given it does sound like the Internal Tuner for the Pioneer.

Thankfully the 508XDA had a 5 year warranty, but with the company out of the TV business, I will be interested to hear how you go getting it repaired as a fellow Pioneer owner. One of the reasons I opted for Pioneer was for the Excellent level of support ... if my memory serves me correctly they used to give you a loaner TV while you get yours fixed. Hence the price premium we all paid.

Cheers.

Hi,

I rang Pioneer and they got me to run a test - it appears that it may be the tuner. They gave me a phone number of a localish service centre. They are going to order the tuner module and when it arrives make appt to come and replace it. I just hope that this is the actual problem.

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Hi,

I rang Pioneer and they got me to run a test - it appears that it may be the tuner. They gave me a phone number of a localish service centre. They are going to order the tuner module and when it arrives make appt to come and replace it. I just hope that this is the actual problem.

Either way you can't loose!

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Hi,

I rang Pioneer and they got me to run a test - it appears that it may be the tuner. They gave me a phone number of a localish service centre. They are going to order the tuner module and when it arrives make appt to come and replace it. I just hope that this is the actual problem.

Good luck with getting it fixed, and I hope the people from this service centre actually turn up when they say they will.

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Good luck with getting it fixed, and I hope the people from this service centre actually turn up when they say they will.

You can't blame karma!

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Good luck with getting it fixed, and I hope the people from this service centre actually turn up when they say they will.

thanks

they had to order the part then they will call me to make a time - not even sure the tuner module is the issue as was diagnosed over the phone by a fella at Pioneer. Have to wait and see.

Pfft to the other "person" :)

Edited by spalmills

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Pfft to the other "person" :)

Nothing against you spalmills.

Just 'someone' elses bad karma in trying to offload a potentially faulty TV without acurately describing it.

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I have exactly the same issue, although it has come and gone a couple of times. Seems ok at present.

Perhaps a call to Pioneer would be in order anyway.

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FWIW Guys I had an issue with the 508XDA not turning on. It fixed itself! after leaving it discounected all day. The 508XDA does have 5 year warrantty but pioneer does not give loaners on the 508XDA only the LX series.

I wouldnt know if my tuner is playing up as i never use it, I use the Beyonwiz everytime i watch TV

Edited by achjimmy

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FWIW Guys I had an issue with the 508XDA not turning on. It fixed itself! after leaving it discounected all day. The 508XDA does have 5 year warrantty but pioneer does not give loaners on the 508XDA only the LX series.

I wouldnt know if my tuner is playing up as i never use it, I use the Beyonwiz everytime i watch TV

I dont recall anything about the loaner only being for the LX. Where does it say that? I

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I dont recall anything about the loaner only being for the LX. Where does it say that? I

Ring Pioneer. I got put through to there Service Manager.

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Just to let those of you Pioneer owners know who may interested.

The issue i had has been resolved. Technician came out last week and replaced Tuner Module. All good now. :)

So if you start to get chirps etc on most/all channels all of a sudden, then press the info button on your remote and look at the signal level meter on the screen. If its down in the red/brown area good chance the tuner module is buggered. Which i think was a SONY branded part. Im not 100% sure if it was that part that i saw Sony on. I had to run and do something whilst the tech was replacing the part and by the time i got back he had the back of the TV back together again.

Edited by spalmills

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Just to let those of you Pioneer owners know who may interested.

The issue i had has been resolved. Technician came out last week and replaced Tuner Module. All good now. :)

So if you start to get chirps etc on most/all channels all of a sudden, then press the info button on your remote and look at the signal level meter on the screen. If its down in the red/brown area good chance the tuner module is buggered. Which i think was a SONY branded part. Im not 100% sure if it was that part that i saw Sony on. I had to run and do something whilst the tech was replacing the part and by the time i got back he had the back of the TV back together again.

Good news mate did you find out about a loaner?

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Which i think was a SONY branded part. Im not 100% sure if it was that part that i saw Sony on.

Not surprising then, given there are quite a few two year old Sony LCDs with failing tuner modules too.

Sony just aren't what they used to be in TVs...

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Hey guys

Just an update.

Had the tuner module replaced a few weeks ago due to low signal strength and causing pixelation and chirping etc.

The New module fixed the issue and all was working well until 1 week ago.

Lost Digital picture altogether so i switched over to analogue and i had picture and sound. Switched back to digital and the screen had no pic or audio, switched back to analogue no picture but sound !!!

I also noticed that when i turned the TV off with the remote the little blue power light would turn to red to show it was off but the click would happen about 10 seconds later.. which normally was at the same time as the light changing from blue to red so not sure what thats about.

Anyway, had the fella come today with 2nd module. Connected it up and had analogue pic and sound so that was good. He scanned for digital channels and it scanned for about 20 seconds then failed. Tried it again and failed within a couple os seconds. Have no digital picture or sound but have analogue.

He rang Pioneer and the tech suggested that it sounds like it may be a signal booster that i am running on my antenna (which i'm not) that is blowing up these modules!!!

They have ordered another tuner module so another weeks wait to see if the next one is going to do the same thing..

Now if the next module has the same fault you would think the issue doesnt lie with the module and that something else that the module connects to is causing the problem.

What happens if they have to take the TV away?

As with a previous comment i made - When i purchased the TV the Pioneer website stated that during the 5 year warranty period if the TV cannot be fixed onsite they would supply a loaner until mine is repaired. The website doesnt mention this now. Another member stated that it was only for the LX models but i believe that to be incorrect as i never looked at the LX models due to price difference.

Can anyone that owns a 508XDA remember about this loaner clause?

Thanks

edit: Ive rung Pioneer to hear their response and initally i was told that they dont have these tv's for loaners anymore so they cant do anything about it. So they did actually admit knowledge of the Loaner situation in the warranty period. But they are getting the fellow in charge to call me so i'll see what he has to say. Hopefully it doesnt get to the point that the TV needs to be taken away but id like to see where i stand just in case.

Edited by spalmills

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What happens if they have to take the TV away?

As with a previous comment i made - When i purchased the TV the Pioneer website stated that during the 5 year warranty period if the TV cannot be fixed onsite they would supply a loaner until mine is repaired. The website doesnt mention this now. Another member stated that it was only for the LX models but i believe that to be incorrect as i never looked at the LX models due to price difference.

Can anyone that owns a 508XDA remember about this loaner clause?

Thanks

edit: Ive rung Pioneer to hear their response and initally i was told that they dont have these tv's for loaners anymore so they cant do anything about it. So they did actually admit knowledge of the Loaner situation in the warranty period. But they are getting the fellow in charge to call me so i'll see what he has to say. Hopefully it doesnt get to the point that the TV needs to be taken away but id like to see where i stand just in case.

Its written on there warranty sheet they give you with the panel.Also my "click" has always happend a couple of seconds after the light turns red.

Edited by wheelz

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Its written on there warranty sheet they give you with the panel.Also my "click" has always happend a couple of seconds after the light turns red.

Hi wheelz

Good so you have the proof also. I couldnt find it in my stuff. Yeah the click had a slight delay but not 10 or more seconds that mine is taking. Still waiting to hear from Pioneer by the way

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