Jump to content

Sign in to follow this  
yatesy73

Foxtel Contracting Installer Issues

Recommended Posts

Hi I am a foxtel tech for Downer. when I first went to Downer they promised that every year we would get a 3% pay increase, that is the first of October, three years later we have had a total 4%. currently BSA gets paid $10 per job more than downer, I know this for a fact because my mate went to BSA. Things are getting worse. Foxtel do give a pay increase each year but Downer and BSA keep it. Downer is doing that bad the they put on another three QA's and a extra safty inspector in NSW. then Downer says they don't make money. we the installers are not complaining about the amount we get paid, we just want our pay increase each year so we can keep up with the rise in price of material and cost of running our own bussness. when I first started 6 years ago, I took a lot of pride in my job, but now I do the bare minimum just so the job is done to spec. I would like to do more for the customer but is it realy worth it. The new thing noe is a service call. because foxtel have lowered the frequencys there are a lot more problems, we are sent out to do a service call for $43 and now have to change every connector and every wall plate that has the white barrel joint in it, and not get paid extra. Foxtel have made a change to there service and we have to pay for it. the service call rate must go up. At the moment I joined a Union (CEPU) It does help but there is not enougth tech who will join, simply because the can not afford it.

Please post any replies if you think I am wrong in what I am saying, I would like to know if my way of thinking is wrong.

Share this post


Link to post
Share on other sites

$43 for a service call? Luxury. ATS (austar) pay $36 and you can use up most of that on petrol if its a long drive. They do however pass on annual CPI increases but its only.. drum roll., cymbal crash.. 1%!!!

A union will never work because theres just enough installers who do manage to make reasonable money by the sheer volume they do. Usually by doing bodgy work and managing to pass quality audits by various means. Historically the CEPU has done a few underhanded deals in telecom/telstra and im leery of their motives. Still they are the only organisation capable of putting up some form of resistance although the best tactic is to let people know that pay tv installation is not worth getting into. I suppose the installer companies would start importing workers from overseas if they finally couldnt get any locals

Hi I am a foxtel tech for Downer. when I first went to Downer they promised that every year we would get a 3% pay increase, that is the first of October, three years later we have had a total 4%. currently BSA gets paid $10 per job more than downer, I know this for a fact because my mate went to BSA. Things are getting worse. Foxtel do give a pay increase each year but Downer and BSA keep it. Downer is doing that bad the they put on another three QA's and a extra safty inspector in NSW. then Downer says they don't make money. we the installers are not complaining about the amount we get paid, we just want our pay increase each year so we can keep up with the rise in price of material and cost of running our own bussness. when I first started 6 years ago, I took a lot of pride in my job, but now I do the bare minimum just so the job is done to spec. I would like to do more for the customer but is it realy worth it. The new thing noe is a service call. because foxtel have lowered the frequencys there are a lot more problems, we are sent out to do a service call for $43 and now have to change every connector and every wall plate that has the white barrel joint in it, and not get paid extra. Foxtel have made a change to there service and we have to pay for it. the service call rate must go up. At the moment I joined a Union (CEPU) It does help but there is not enougth tech who will join, simply because the can not afford it.

Please post any replies if you think I am wrong in what I am saying, I would like to know if my way of thinking is wrong.

Share this post


Link to post
Share on other sites
Hi I am a foxtel tech for Downer. when I first went to Downer they promised that every year we would get a 3% pay increase, that is the first of October, three years later we have had a total 4%. currently BSA gets paid $10 per job more than downer, I know this for a fact because my mate went to BSA. Things are getting worse. Foxtel do give a pay increase each year but Downer and BSA keep it. Downer is doing that bad the they put on another three QA's and a extra safty inspector in NSW. then Downer says they don't make money. we the installers are not complaining about the amount we get paid, we just want our pay increase each year so we can keep up with the rise in price of material and cost of running our own bussness. when I first started 6 years ago, I took a lot of pride in my job, but now I do the bare minimum just so the job is done to spec. I would like to do more for the customer but is it realy worth it. The new thing noe is a service call. because foxtel have lowered the frequencys there are a lot more problems, we are sent out to do a service call for $43 and now have to change every connector and every wall plate that has the white barrel joint in it, and not get paid extra. Foxtel have made a change to there service and we have to pay for it. the service call rate must go up. At the moment I joined a Union (CEPU) It does help but there is not enougth tech who will join, simply because the can not afford it.

Please post any replies if you think I am wrong in what I am saying, I would like to know if my way of thinking is wrong.

Downer get paid $10 less than BSA? is this on the satellite platform? Cause at one point downer were getting their LNBs for free, were BSA techs pay $27 an LNB

Share this post


Link to post
Share on other sites

Downer techs in South Australia get paid 20 to 25% less then the eastern states from what I've heard as there is no competitor contracting company such as BSA in SA. No wonder the techs in SA are scarce...

Share this post


Link to post
Share on other sites


Downer techs in South Australia get paid 20 to 25% less then the eastern states from what I've heard as there is no competitor contracting company such as BSA in SA. No wonder the techs in SA are scarce...

Techs contracting for ATS in S.A are on the same pay as our cousins in the eastern states.

Share this post


Link to post
Share on other sites

Still you whinge,,,, ponder,,,, and whinge again. foxtel installer said it all, BAR the conviction to carry it through. never say die. are your hands tied by bsa?

Share this post


Link to post
Share on other sites
Downer get paid $10 less than BSA? is this on the satellite platform? Cause at one point downer were getting their LNBs for free, were BSA techs pay $27 an LNB

that is on the cable platform

Share this post


Link to post
Share on other sites


I shan't mention that regional techs get an extra $25 per job then B)

What you have failed to mention or are perhaps are unaware of is that BSA receive $50 from Foxtel to be paid to the regional techs, on every job, this is charged directly to the customer, which most times they pass on nothing at all.

How do I know?

I was told by senior exec at Foxtel.

Share this post


Link to post
Share on other sites
What you have failed to mention or are perhaps are unaware of is that BSA receive $50 from Foxtel to be paid to the regional techs, on every job, this is charged directly to the customer, which most times they pass on nothing at all.

How do I know?

I was told by senior exec at Foxtel.

Share this post


Link to post
Share on other sites
Still you whinge,,,, ponder,,,, and whinge again. foxtel installer said it all, BAR the conviction to carry it through. never say die. are your hands tied by bsa?

Nobody ties my hands!

Only circumstances do that and at the moment my circumstances prevent me from putting in the time but hopefully I will get things under control in the near future and will then continue the fight for better conditions and I will also enlighten everybody as to what can be achieved when you decide to fight the bastards.

Share this post


Link to post
Share on other sites
What you have failed to mention or are perhaps are unaware of is that BSA receive $50 from Foxtel to be paid to the regional techs, on every job, this is charged directly to the customer, which most times they pass on nothing at all.

This is very true. I was fully aware that BSA gets $50 from Foxtel. Told to me by Foxtel as well.

It's another way BSA rips the tech off.

Also, on quoted jobs, BSA will charge the customer around $70 per hour. The tech is lucky if he sees $35 of this.

Share this post


Link to post
Share on other sites


This is very true. I was fully aware that BSA gets $50 from Foxtel. Told to me by Foxtel as well.

It's another way BSA rips the tech off.

Also, on quoted jobs, BSA will charge the customer around $70 per hour. The tech is lucky if he sees $35 of this.

For all you techs in regional WA.

I suggest that you ask each customer you go to if they have been charged extra by Foxtel for the job and also ask the reason given by Foxtel for the extra charge.

When they tell you that it is to cover the cost of travelling for the tech, politely inform them that you do not receive the money and that it is pocketed by BSA.

This will enrage most customers and you can be assured that Foxtel will receive some real heat from the customers.

Also record each time this happens and pass it on to the union (CEPU) because undoubtedly what BSA are doing is illegal and Foxtel are also in breach of the Trade Practice Act by misleading their customers into believing that the techs are receiving the extra charges to cover travel costs.

When I became aware of this practice from a number of Regional techs in WA I tried to push the issue with Foxtel but they would not discuss it with me as I am from interstate and it did not impact directly upon me.

Quoted jobs are a different issue as it is made quite clear in the contract that the tech only gets paid $37 per hour (which is a joke anyway)

Share this post


Link to post
Share on other sites
For all you techs in regional WA.

I suggest that you ask each customer you go to if they have been charged extra by Foxtel for the job and also ask the reason given by Foxtel for the extra charge.

When they tell you that it is to cover the cost of travelling for the tech, politely inform them that you do not receive the money and that it is pocketed by BSA.

This will enrage most customers and you can be assured that Foxtel will receive some real heat from the customers.

Also record each time this happens and pass it on to the union (CEPU) because undoubtedly what BSA are doing is illegal and Foxtel are also in breach of the Trade Practice Act by misleading their customers into believing that the techs are receiving the extra charges to cover travel costs.

When I became aware of this practice from a number of Regional techs in WA I tried to push the issue with Foxtel but they would not discuss it with me as I am from interstate and it did not impact directly upon me.

Quoted jobs are a different issue as it is made quite clear in the contract that the tech only gets paid $37 per hour (which is a joke anyway)

Yes $37 per hour + constant ass poundings

Share this post


Link to post
Share on other sites
Nobody ties my hands!

Only circumstances do that and at the moment my circumstances prevent me from putting in the time but hopefully I will get things under control in the near future and will then continue the fight for better conditions and I will also enlighten everybody as to what can be achieved when you decide to fight the bastards.

All the techs have to get together and go nope no more of this constant harrasment Rates constantly going down more and more requirements and less pay we r the money makers without us there screwed got to all get together and say no more we all own our own buisnesses we are not employees which is the way they r trying to treat us come up with our own contract that protects us from what they r doing. Can anyone see what there doing inch by inch gaining more and more work from us no one sticks together cause there employing people left right and centre no one has a leg to stand on if we all stuck together we wouldnt be in this situation. Creating more and more dutys per job increasing our time at jobs failiing us and making us go back on jobs on ridiculas things if we came up with a rule like we are only working from 10-5 they would say nope not in your contract when is the other way round we r all accepting it.

Share this post


Link to post
Share on other sites
All the techs have to get together and go nope no more of this constant harrasment Rates constantly going down more and more requirements and less pay we r the money makers without us there screwed got to all get together and say no more we all own our own buisnesses we are not employees which is the way they r trying to treat us come up with our own contract that protects us from what they r doing. Can anyone see what there doing inch by inch gaining more and more work from us no one sticks together cause there employing people left right and centre no one has a leg to stand on if we all stuck together we wouldnt be in this situation. Creating more and more dutys per job increasing our time at jobs failiing us and making us go back on jobs on ridiculas things if we came up with a rule like we are only working from 10-5 they would say nope not in your contract when is the other way round we r all accepting it.

Thats it man theres a lot of pressure now to earn money in this industry just to get by. Its almost a joke at what foxtel/downer/bsa is doing to techs now. We all need to make a stand and demand better rates.

Share this post


Link to post
Share on other sites


Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this  

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...