spalmills Posted May 17, 2008 Share Posted May 17, 2008 the problem seems to be getting worse on mine...despite not 'sharing' the antenna.Sometimes, say when switching from INput back to channel 7 HDTV, the Pio just enters this 'black screen' for ages. I have to try other channels and then come back to 7HD The retuning still happens on both SBS stations as well no word from Pioneer on a solution. wonder if they'll care now that the set is no longer made? I think they will have to care. as it is not considered a normal operation of a TV and therefore would need to be fixed or replaced for another. Maybe wait a few more months and get a new one from Pioneer !! Yes i know i'm dreaming Link to comment Share on other sites More sharing options...
cabernet Posted May 18, 2008 Share Posted May 18, 2008 I think they will have to care. as it is not considered a normal operation of a TV and therefore would need to be fixed or replaced for another. Maybe wait a few more months and get a new one from Pioneer !! Yes i know i'm dreaming We wait a few more months until there's no more 508XDA around. So the only 50" available are the LX. Keep dreaming!! Or maybe our 508XDA gets replaced just b4 the warranty ended and we get the 509XDA. Regards Cabernet Link to comment Share on other sites More sharing options...
spalmills Posted May 18, 2008 Share Posted May 18, 2008 We wait a few more months until there's no more 508XDA around. So the only 50" available are the LX. Keep dreaming!! Or maybe our 508XDA gets replaced just b4 the warranty ended and we get the 509XDA. Regards Cabernet yeah lets aim for that !! although i cant see myself wanting to trade this one in - how much better could it possibly be !! Link to comment Share on other sites More sharing options...
cabernet Posted May 19, 2008 Share Posted May 19, 2008 yeah lets aim for that !! although i cant see myself wanting to trade this one in - how much better could it possibly be !! More Blacker more Kuro and the last Plasmas from Pioneer plant Regards Cabernet Link to comment Share on other sites More sharing options...
diesel Posted May 19, 2008 Share Posted May 19, 2008 Or maybe our 508XDA gets replaced just b4 the warranty ended and we get the 509XDA. No XDAs in the 509 model range...? I thought Pioneer were only building 1080p plasmas once the current 508/428XDAs runout? Link to comment Share on other sites More sharing options...
spalmills Posted May 19, 2008 Share Posted May 19, 2008 More Blacker more Kuro and the last Plasmas from Pioneer plant Regards Cabernet Link to comment Share on other sites More sharing options...
cabernet Posted May 19, 2008 Share Posted May 19, 2008 No XDAs in the 509 model range...? I thought Pioneer were only building 1080p plasmas once the current 508/428XDAs runout? You are right there is no 509XDA. That means the closest replacement will be the LX 50" (8th or 9th Gen) Cabernet Link to comment Share on other sites More sharing options...
spalmills Posted May 20, 2008 Share Posted May 20, 2008 You are right there is no 509XDA. That means the closest replacement will be the LX 50" (8th or 9th Gen)Cabernet hi cab, hows the sync issue? i noticed it did it twice on SBS last night when i was watching Myth busters, its the first time i had seen it more than once. Also it did it on the standard SBS channel which is the first time for that one too. Have logged a call to them today Link to comment Share on other sites More sharing options...
spalmills Posted May 20, 2008 Share Posted May 20, 2008 (edited) Hi Guys, To all that are having re sync issues with the 508xda. I today reported the issue to Pioneer of re syncing on SBS and 7. They said that they had no exisitng reports of issues with 7 - only re sync with SBS and also some sound issues with ABC (hadnt heard of the ABC one). He said that the SBS issue was the priority. He stated that they are still awaiting information regarding a fix from Pioneer Japan (only for the SBS issue). I am sure i have read here that some owners were having the issue with 7 also and had reported it. If this is the case please contact Pioneer to advise the issue (even if you already have) as they will act in order of importance and one reprtoing of this issue isnt enough for prompt attention. I spoke to a fellow called Michael. Thanks Edited May 20, 2008 by spalmills Link to comment Share on other sites More sharing options...
cabernet Posted May 20, 2008 Share Posted May 20, 2008 Hi Guys,To all that are having re sync issues with the 508xda. I today reported the issue to Pioneer of re syncing on SBS and 7. They said that they had no exisitng reports of issues with 7 - only re sync with SBS and also some sound issues with ABC (hadnt heard of the ABC one). He said that the SBS issue was the priority. He stated that they are still awaiting information regarding a fix from Pioneer Japan (only for the SBS issue). I am sure i have read here that some owners were having the issue with 7 also and had reported it. If this is the case please contact Pioneer to advise the issue (even if you already have) as they will act in order of importance and one reprtoing of this issue isnt enough for prompt attention. I spoke to a fellow called Michael. Thanks Thanks Spallmills for the update. Compared to SBS resyncing which is annoying and irritating C7 is just an occassional itch. The SBS resyncing always seems to be happening at the right/wrong time such as when a goal is coming. I am sure it's just a coincidence. Note: I reported SBS problems about 3 weeks ago. Still waiting for the Japs to come out with a fix. Regards Cabernet Link to comment Share on other sites More sharing options...
satz1503559559 Posted May 20, 2008 Share Posted May 20, 2008 hi spalmills that's interesting that Pio claimed they hadn't heard of the Channel 7 problem before... I just spoke to them yesterday afternoon and reported the problem I have with SBS and Channel 7 HD (for the 3rd time!) They acknowledged that both these channels have caused problems around Australia. I actually find the 7 ('Prime' in the ACT) problem worse than the SBS. For me it actually loses the channel altogether sometimes, forcing me to either switch off the TV, or change channels. The reception I get is as strong as any other channel... cheers satz Link to comment Share on other sites More sharing options...
spalmills Posted May 20, 2008 Share Posted May 20, 2008 hi spalmillsthat's interesting that Pio claimed they hadn't heard of the Channel 7 problem before... I just spoke to them yesterday afternoon and reported the problem I have with SBS and Channel 7 HD (for the 3rd time!) They acknowledged that both these channels have caused problems around Australia. I actually find the 7 ('Prime' in the ACT) problem worse than the SBS. For me it actually loses the channel altogether sometimes, forcing me to either switch off the TV, or change channels. The reception I get is as strong as any other channel... cheers satz It surprised me too !! Link to comment Share on other sites More sharing options...
monte1503562235 Posted May 20, 2008 Share Posted May 20, 2008 It surprised me too !! I reckon it will have to be a replacement tuner card. had my antenna changed with new cabling and connectors but have experienced this problem both on & and SBS! Link to comment Share on other sites More sharing options...
spalmills Posted May 20, 2008 Share Posted May 20, 2008 (edited) I reckon it will have to be a replacement tuner card.had my antenna changed with new cabling and connectors but have experienced this problem both on & and SBS! hi monte, was that supposed to say 7 and sbs? Where abouts are you? Edited May 20, 2008 by spalmills Link to comment Share on other sites More sharing options...
monte1503562235 Posted May 20, 2008 Share Posted May 20, 2008 hi monte, was that supposed to say 7 and sbs?Where abouts are you? hey spalmills, yes channel 7 & SBS. I'm is the south east..and tested out an external SD and HD STB and could not replicate the resynching. unless the Jap engineers can figure a way to de-sentitize the internal tuner by a software update, a harware fix will have to occur. Link to comment Share on other sites More sharing options...
spalmills Posted May 21, 2008 Share Posted May 21, 2008 hey spalmills, yes channel 7 & SBS.I'm is the south east..and tested out an external SD and HD STB and could not replicate the resynching. unless the Jap engineers can figure a way to de-sentitize the internal tuner by a software update, a harware fix will have to occur. Thanks Monte I hooked up a HD STB a couple of weeks ago without any issues. Have you reported this also? Link to comment Share on other sites More sharing options...
Guest techman100 Posted May 21, 2008 Share Posted May 21, 2008 I have spken to Greg the warranty manager for Pioneer Australia and they have found the problem and new firmware should be ready within the next two weeks I have the LX508A and only have problems with SBS Link to comment Share on other sites More sharing options...
spalmills Posted May 21, 2008 Share Posted May 21, 2008 I have spken to Greg the warranty manager for Pioneer Australia and they have found the problem and new firmware should be ready within the next two weeks I have the LX508A and only have problems with SBS thanks for the info techman, the concern i have with this is that it may only correct the SBS issue and not the 7 issue , going by what i was told by Pioneer yesterday - they were only working on a fix for SBS and didnt know of an issue with 7. To the contrary that other members have stated they had reported the 7 issue also !! Lets wait and see Link to comment Share on other sites More sharing options...
monte1503562235 Posted May 21, 2008 Share Posted May 21, 2008 Thanks MonteI hooked up a HD STB a couple of weeks ago without any issues. Have you reported this also? sure have! Link to comment Share on other sites More sharing options...
Stone1503560339 Posted May 21, 2008 Share Posted May 21, 2008 thanks for the info techman, the concern i have with this is that it may only correct the SBS issue and not the 7 issue , going by what i was told by Pioneer yesterday - they were only working on a fix for SBS and didnt know of an issue with 7. To the contrary that other members have stated they had reported the 7 issue also !!Lets wait and see Most people are only reporting the SBS issue as it's an on-going problem while watching the channel. Most people don't notice the single re-sync when you switch to 7HD, so they're not reporting it. As far as I know, Pioneer are only looking for a fix for the SBS re-sync issue and the ABC sound issue. They've sent off their test data to the Japan engineers and are awaiting a fix. Link to comment Share on other sites More sharing options...
spalmills Posted May 21, 2008 Share Posted May 21, 2008 Most people are only reporting the SBS issue as it's an on-going problem while watching the channel. Most people don't notice the single re-sync when you switch to 7HD, so they're not reporting it. As far as I know, Pioneer are only looking for a fix for the SBS re-sync issue and the ABC sound issue. They've sent off their test data to the Japan engineers and are awaiting a fix. yes this is what i was told yesterday. But if others are having the 7 issue whether its once or multiple times , they need to report it. Link to comment Share on other sites More sharing options...
monte1503562235 Posted May 21, 2008 Share Posted May 21, 2008 yes this is what i was told yesterday. But if others are having the 7 issue whether its once or multiple times , they need to report it. a new tuner card that fixes all the channel issues and quicker channel change would be great! hehehe Link to comment Share on other sites More sharing options...
spalmills Posted May 21, 2008 Share Posted May 21, 2008 a new tuner card that fixes all the channel issues and quicker channel change would be great! hehehe yeah that would be the best outcome Link to comment Share on other sites More sharing options...
CoNFooZeD Posted May 22, 2008 Share Posted May 22, 2008 a new tuner card that fixes all the channel issues and quicker channel change would be great! hehehe Don't forget a full EPG as well Link to comment Share on other sites More sharing options...
korrupt Posted May 22, 2008 Share Posted May 22, 2008 Have noticed this on my 507 Pio for a while. Only watch Top Gear on SBS tho, so not a major hassle. The channel info keeps popping up in the corner. Haven't seen it happen on my Homecast PVR yet though... Link to comment Share on other sites More sharing options...
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