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Yell@Me (formerly AUSTAR)

Do You Have A Question About Austar?

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Hi

I have a question - I am in the NT (Darwin cable) and my Austar box has been showing EST (now EDST) instead of CST for months - it didn't really bother me at first, but taking 1.5 hrs is to much maths for my brain and I want it set up properly.

Any ideas on what might have caused this and how to fix this? (I have reset the box hundreds of times - you have to with an austar box he he he).

Thanks

Tom

heh, I know what you mean.

Here is what you need to do:

1. Press Active on the AUSTAR remote

2. Scroll to Setup and press Select

3. Scroll to Decoder and press Select

4. Select Time from the list

5. Align the timezone settings with your correct state by using the < or > arrows on the remote.

6. When you find the NT zone, press Select, then AUSTAR on the remote.

Your time should be correct. If not, you need to check the load version of the decoder, and if it's not correct, you need an enhancement hit sent from the AUSTAR call centre. I would advise phoning the call centre on 132 432 if this is the case.

Hello there,

Do Austar intend to broadcast the main FTA channels (e.g 7, 9 10) like foxtel does on their standard digital service?

Hey there curious,

The "standard" digital service (anything "digital" service that AUSTAR provisions now) is staying as is for the moment, in that AUSTAR will not be provisioning FTA through their satellite service.

However, Digital FTA will be available for broadcast through the new MyStar PDR decoder that is due for release early next year. This will include two digital FTA tuners, so provided you have the ability to recieve digital FTA in your area, you will be able to watch/record two digital FTA channels at once using the MyStar. Or so I hear :blink:

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Which two Digital FTA channels?

Will the two channels be different depending on what state you're in?

eg If you live in NSW it's 9 Sydney and if you live in Queensland it's 9 Brisbane.

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You'll see whatever is being transmitted in your locale - ie - that can be received via your TV antenna.

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Which two Digital FTA channels?

Will the two channels be different depending on what state you're in?

eg If you live in NSW it's 9 Sydney and if you live in Queensland it's 9 Brisbane.

that dosent mean that u can ONLY get two fta channels - it means that you can watch any fta channel while still be recording any other free to air channel - hence the 2 fta tuners - the fta regoinal channels will depend on where you live because that signal will still be coming through your fta reception as normal not via the sat

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that dosent mean that u can ONLY get two fta channels

Unless only ABC and SBS are the only channels transmitted via terrestrial digital in your area...

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heh, I know what you mean.

Here is what you need to do:

1. Press Active on the AUSTAR remote

2. Scroll to Setup and press Select

3. Scroll to Decoder and press Select

4. Select Time from the list

5. Align the timezone settings with your correct state by using the < or > arrows on the remote.

6. When you find the NT zone, press Select, then AUSTAR on the remote.

Your time should be correct. If not, you need to check the load version of the decoder, and if it's not correct, you need an enhancement hit sent from the AUSTAR call centre. I would advise phoning the call centre on 132 432 if this is the case.

Thanks for this mate on my box there is another step before decoder, which is installation (and I was always too scared to open that up) thats why I never ventured that far :blink:

Cheers

Tom

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Greetings Ladies and Gentlemen,

As some of you are no doubt aware, I am an AUSTAR employee who posts in these forums for the purpose of helping out the customers where possible, even if I do happen to dig myself into a hole at times :blink:

I have created this thread for those who have a genuine question for me about AUSTAR. I promise that as long as the question is direct, free of derogatory comments or tone, and constructive, I will answer where possible, or endeavour to find out for you if I do not know myself.

Any business rules stated here are not open for discussion or complaint, I am simply here to help where possible in providing information or advice, to help the customers be informed.

Any post that breaks my rules will not be answered. The rules are as follows:

1. No swearing.

2. No negative comments, name calling etc.

3. Genuine questions only.

I look forward to helping all you budding subscription TV patrons out where possible.

there now that's better isn't it...............all out in the open now.............and not so sneaky and underhanded as in the beginning.

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and you actually wonder why people call u a "whiney cynical pain in the arse"? - the mods probably think the same thing

its a forum - take it easy

Nobody except you and AUSTROLL here have called me anything...ever

When you have even half a clue of whats going on .....let me know and Ill be more than happy to "discuss" your manners.. ....until then keep your Dr Phil remedies and advice for your yobbo friends...I dont need your simplistic advice thanks.

By the way.... poster formely known as AUSTAR....I read your PM and I acknowledge that your apology is genuine so I just want to point out publicly that its good enough for me :D I will cease hostilities....that is unless takeiteasy has anything to add? :blink:

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By the way.... poster formely known as AUSTAR....I read your PM and I acknowledge that your apology is genuine so I just want to point out publicly that its good enough for me :D

Excellent :blink:

And just for the record, I didn't request any posts be deleted.

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hey im just here for entertainment - u guys are hilarious - this is a good forum

Nobody except you and AUSTROLL here have called me anything...ever

When you have even half a clue of whats going on .....let me know and Ill be more than happy to "discuss" your manners.. ....until then keep your Dr Phil remedies and advice for your yobbo friends...I dont need your simplistic advice thanks.

By the way.... poster formely known as AUSTAR....I read your PM and I acknowledge that your apology is genuine so I just want to point out publicly that its good enough for me :D I will cease hostilities....that is unless takeiteasy has anything to add? :blink:

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This question is aimed more at joshstar,

Is there any truth in the persistant rumours that Austar will switch to NDS encryption which Foxtel uses?

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I have austar satellite. I sometimes find that when I am flicking through the channels using just the search function arrows it always seems to go to the tv guide or tv planner or it sometimes just mutes the tv. (mute button has not been pressed) Has anyone else had this problem???

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I have austar satellite. I sometimes find that when I am flicking through the channels using just the search function arrows it always seems to go to the tv guide or tv planner or it sometimes just mutes the tv. (mute button has not been pressed) Has anyone else had this problem???

I had the same problem a while ago, I reset the box & problem fixed.

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Hello,

I recently had a technician at my house as I had visible lines scrolling up and down my TV. I have isolated the problem to the Austar box, Ie had the TV alone, only thing plugged in is Austar Box. I have no problems with any other components in my system.

The Tech said that it couldnt possibly be the box even after i showed him the problem. Where does Austar stand on admitting that components are not suited in certain environments, eg, i live in the desert, so conditions for RF flying around are high.

I didnt pay top dollar for good equipment to have a dodgy Austar decoder ruin my viewing.

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2. No negative comments

Haha...the propergander thread...

I have one...is this shotty rip off garbage company run out of someones garage?

Seriously :blink:

Edited by moongoose

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Hello,

I recently had a technician at my house as I had visible lines scrolling up and down my TV. I have isolated the problem to the Austar box, Ie had the TV alone, only thing plugged in is Austar Box. I have no problems with any other components in my system.

The Tech said that it couldnt possibly be the box even after i showed him the problem. Where does Austar stand on admitting that components are not suited in certain environments, eg, i live in the desert, so conditions for RF flying around are high.

I didnt pay top dollar for good equipment to have a dodgy Austar decoder ruin my viewing.

Hey there,

What model is the decoder? Is your FTA affected at all, or the AUSTAR affected by any FTA antenna input? (IE If your AUSTAR is fuzzy and you then unplug FTA, does the picture change?)

Depending on the model of decoder, there's a good chance that it will be able to be fixed, unless there is some underlying issue that is causing it, and that issue is not related to AUSTAR. I would say from what you have said it's a fair assumption that there may be more that can be done and I'll be happy to assist where possible if you can provide the model of decoder that you're running, and whether or not you're running FTA through the decoder, and if that FTA input affects the AUSTAR picture at all.

Cheers

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