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Harmony Remote Control Owners & Discussion Thread


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I've been contacted by a company as a result of this thread with what they say is a cost effective alternative to the Logitech, albeit far more powerful in its ability (if desired). I have a sample co

Yes, I'm no fan of the touchscreen. I guess though with the harmony, worst case, so long as the buttons still work, you can use the smartphone app to start the activity, and then use the buttons.

Here's an affordable potential contender? http://www.sofabaton.com/u1.html

Remember it's a 3805!

Sorry, I wasn't clear. My 2809 has the iPod connector and the 3805 does not (I actually have my old 3805 boxed up and unloved now :(). So hopefully the dock he bought has another control method, or else he is stuck having to manually control the iPod.

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Sorry, I wasn't clear. My 2809 has the iPod connector and the 3805 does not (I actually have my old 3805 boxed up and unloved now :( ). So hopefully the dock he bought has another control method, or else he is stuck having to manually control the iPod.

LOL

That was my point.

I read on the Logitech site that one can doing the learning remote thing by pointing it at the base of the dock.

Yet to be tried.

The IQ2 is a Pace product - try Pace PVR model TDS850NF or TDS851NF.

I had a look last night and all I could see written on the front was IQ2.

Daughter was running to get out the door so I could not ask for a manual or the box or have time to pull it out of the cabinet and see if it was written on the back.

Thanks for the tip though.

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I had a look last night and all I could see written on the front was IQ2.

Daughter was running to get out the door so I could not ask for a manual or the box or have time to pull it out of the cabinet and see if it was written on the back.

Thanks for the tip though.

I didn't notice Pace written anywhere on mine, just asked the installer to confirm it was a Pace like Foxtel's other STBs - easy enough to find it on their site.

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I didn't notice Pace written anywhere on mine, just asked the installer to confirm it was a Pace like Foxtel's other STBs - easy enough to find it on their site.
On the remote maybe??
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  • Marc changed the title to Harmony Remote Control Owners & Discussion Thread
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I found a heap of old Harmony remote threads, merged them, and pinned it as a Users Thread. 
I'm sure it will come in handy for all the Harmony fans out there (myself included).

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  • 1 month later...


That sucks. I have two Harmony remotes. They will keep on working of course, but it will be damn annoying if I'm not able to add or change the devices they control any more.

 

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Now I wonder what will happen?

Existing stock - prices going up or down?

Used stock - prices going up or down?

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That would be rubbish. No one has properly stepped into the void to replace their products with like for like. The only one close got sold to Control4 so you now need to bite off that price model to play.

 

The Logitech Ultimate is an awesome learning remote and the hub functionality really approaches what a real home automation solution can offer. I might need to just buy one and put it in the cupboard in case the dog eats it.

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The concern with the higher end Harmony remotes is they are all cloud based. It's a worry that those services might not continue.

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20 minutes ago, Marc said:

The concern with the higher end Harmony remotes is they are all cloud based. It's a worry that those services might not continue.

yeah that's a real likely problem. I got the Control4 Neeo quoted up to do what my Logitech Ultimate does a while back and there wasn't much spare change out of $3k. Not much of a feasible upgrade path like that.

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Bugger bugger bugger ... only last weekend I decided a Logitech Harmony Elite remote was my best chance to make our TV/stereo system more family friendly. Then as I scanned retailers online I found there was no stock to be found (excluding those websites we all know that say they have stock when they almost certainly don't). 

 

Seems the most user friendly options keep being superseded by ones that are more advanced "technically" but less fun to use. Some discontinuations, which breathed new life into older components, are a downright cynical money grab (I'm looking at you Google, bring back the Chromecast Audio!). Not happy Jan. ☹️

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From what I read in the article, Logitech have stated that they are not discontinuing them, or did I misread that? It seems to be just a bunch of people having their orders cancelled due to lack of stock and have decided they must be getting out of the business.

 

blonk

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1 hour ago, Marc said:

The concern with the higher end Harmony remotes is they are all cloud based. It's a worry that those services might not continue.

Surely they have an obligation to provide ongoing support, last I heard you could still operate the Squeezebox even years after being discontinued. 

Often alternative support systems pop up, to provide functionality. 

 

But I'm beyond surprised they've dropped their remotes, couldn't imagine going back to the mundane task of switching everything on individually!

Perhaps too many people were daunted at the task of setting them up, and they took the easy option of withdrawing from the market.

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58 minutes ago, blonk said:

Logitech have stated that they are not discontinuing them

 

Other sources (supposedly an employee) said they were scaling back and winding up the remote division. Apparently there was some further discussion on Reddit.

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I wonder if the built in-automation coming from E-ARC interfaces  has anything too do with it. . I noticed using e-ARC in the family room, the  TV remote will also control other  attached devices such as Apple TV and sound bar without any intervention on the users part.   The projector and theatre equipment are a different story 

 

As it stands,  Logitech seem to be the only ones  providing  an  affordable alternative to   the expensive custom solutions. .   I sincerely hope they can continue.

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Oh no!  Been a long time user. Without the cloud support, it would not be long before it goes out of date, dies... ? 

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Amazon Au has a listing which said discontinued

https://www.amazon.com.au/dp/B0038OMEQI/ref=cm_sw_r_cp_apa_fabc_4TYERGRF4F3EWD3Q8CYG

 

But another which is still available

https://www.amazon.com.au/dp/B0771KKT7Z/ref=cm_sw_r_cp_apa_fabc_5M6M6MMYB4VFV31FWRX1

 

Given my unit is at least 5 years old, I bought one to keep me going as long as the cloud service remains running...

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I ordered a replacement yesterday for my destroyed bedroom one, hopefully they'll at least keep the online support going even if they don't make them anymore.

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I’ve been waiting for the Elite to go on sale. Bought one for the theatre room, set it up in the Tv room so everyone got used to it, now it’s so popular the family want one for both rooms! Risky if the cloud service goes though, and I’m reluctant to pay the rrp, especially now.

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Mmmm,

I sell and program a lot of the Elites,

I hope this is not true.

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6 hours ago, blonk said:

From what I read in the article, Logitech have stated that they are not discontinuing them, or did I misread that? It seems to be just a bunch of people having their orders cancelled due to lack of stock and have decided they must be getting out of the business.

 

blonk

Yes covid has ravaged many supply lines ; just as an example Anthem with there new model introduction ;not to mention the price hikes of  other ce's .  Remember too oppo continued support for their players for ages afterwards [and still do? ]

Quote

 

 Logitech has responded saying, “Please be informed that, we are continuing manufacturing and support of Harmony. The stock levels is [sic] likely due to distribution and logistics, but customer support is not able to confirm.”


 

 

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4 hours ago, cwt said:

Yes covid has ravaged many supply lines ; just as an example Anthem with there new model introduction ;not to mention the price hikes of  other ce's .  Remember too oppo continued support for their players for ages afterwards [and still do? ]

 

I got support last year from Oppo's contractor in Melbourne. 

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On 06/03/2021 at 1:16 PM, TP1 said:

wonder if the built in-automation coming from E-ARC interfaces  has anything too do with it. . I noticed using e-ARC in the family room, the  TV remote will also control other  attached devices such as Apple TV and sound bar without any intervention on the users part.

 

 

 

I'm not sure about eARC,   but I've found HDMI CEC has negated the need for harmony remote for some devices.   

 

Also,   my Fetch TV remote has basic 'universal remote' capability built in,   so it can switch TV on and change inputs.  

 

and then there's the fact that  most music and video is from from streaming platforms meaning relatively few people need to control multiple devices.         

 

 

It's a shame to see them going,  but I reckon their days were numbered.    

 

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32 minutes ago, manchu said:

It's a shame to see them going...

 

That it seemingly not confirmed by Logitech at this point.

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I'm a long term user - and can't find anything else that does what my Elite system does. Sadly, the touch screen on my Elite has died, and I can't seem to resurrect it. It's a few years old, and outside the 'manufacturer's warranty'. I'm happy to pay for it to be fixed or to buy the part and do it myself. Logitech's 'help' service advises that there are no repairers or spare parts sources in Oz. I have politely reminded them of their responsibilities under Australian Consumer Law. Let's see if that stirs them into action! If I have to replace it, it would be a damn shame to find that I can't!

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1 hour ago, manchu said:

 

 I've found HDMI CEC has negated the need for harmony remote for some devices.   

 

 

Unfortunately CEC doesn't always play nicely and I find it a big pain in the butt, I turn it off on everything and use my Harmony  Elite remotes in the main and bedroom systems.

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44 minutes ago, Kazz said:

 

Unfortunately CEC doesn't always play nicely and I find it a big pain in the butt, I turn it off on everything and use my Harmony  Elite remotes in the main and bedroom systems.

Indeed Kazz ; CEC is tied into ARC and every CE has different proprietary interpretations of it like digilink;vieralink; anynet etc . If ARC was reliable hdmi.org wouldnt have replaced it with E-ARC :)

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I couldn't operate without the harmony in the lounge - would never go back to shuffling remote controls and nobody in the house could get everything to work without it.

 

Perhaps they should start charging for access to the cloud system, the real value they have built up is in that huge database of remote controls.  I'd be happy to pay a fee for continued access if it meant the service lasted longer.

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  • 2 weeks later...

Hmmm... maybe that’s why I cannot find the Harmony Pro 2400 anywhere on line, even an Elite

 

Although from what I have read the 2400 is only availability through installers? 
 

Can anyone point me in the right direction...or should I consider another option, 

 

Tired of fumbling with remotes it’s driving me bonkers...

 

 

 

 

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10 hours ago, Andy0217 said:

Hmmm... maybe that’s why I cannot find the Harmony Pro 2400 anywhere on line, even an Elite

 

 

Also looking for one. Any installers here that can help us out?

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15 hours ago, Andy0217 said:

Hmmm... maybe that’s why I cannot find the Harmony Pro 2400 anywhere on line, even an Elite

 

Although from what I have read the 2400 is only availability through installers? 
 

Can anyone point me in the right direction...or should I consider another option, 

 

Tired of fumbling with remotes it’s driving me bonkers...

 

One here perhaps at an exorbitant price.

 

https://www.winc.com.au/main-catalogue-productdetail/logitech-harmony-elite-remote-system/25116470?feature=search&feature_ident=ident%3Ausb|match_mode%3Amatchall|k%3APlusR3Retail_2000|position%3A13?ext_cid=NS|RT00008764&rule=RT00008764&utm_source=google.com&utm_medium=NatSearch&utm_campaign=OrganicGoogleShopping2021

 

I paid less than $300.00 at JB for mine.

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Guys, check out OfficeWorks they seem to have stock of the Elite.

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probably just covid supply demand... why have crazy stuff like below going on :D

 

 image.png

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47 minutes ago, betty boop said:

probably just covid supply demand... why have crazy stuff like below going on :D

 

 

That's just insane!!

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I have a faulty Elite - the touch screen has failed. Display still works, but can't get any touch response, and can't get past the 'this is how it works' screen that appears following factory reset.

 

Anyway, have been having discussion with Logitech, pointing out that not having spare parts or repair services for the product fails to meet their obligations under Australian Consumer Law. As my unit is out of warranty, I proposed to purchase from them a replacement at a discounted price (which I would deem a satisfactory response by way of meeting their obligations).

 

Long story short, they said they can't do that because the Elite is 'end of life', out of stock and won't be coming back. Very sad.

 

I have managed to acquire a Harmony Ultimate One (Amazon Oz) and paired it with my existing Hub. It's all working, but whoever thought that placing the play/pause (and other transport) controls at the top of the device - above the sensitive touch screen - must have been smoking something pretty iffy.

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