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Muzza71

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About Muzza71

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    50+ Post Club

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  • Location
    Perth
  • Country
    Austrslia

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  1. Muzza71

    Damage in transit

    Look @Rob181 as has been clearly stated many times in this post have a look at LWA's original for sale thread March 12th the disk tray is on the exact same angle NO DIFFERENCE. I bought it that way... I used it perfectly that way...and I sold it that way....The CD inside did not cause the tray to be on that angle period... Now given the player is working and given that potentially the screws just needs to be loosened and lip of tray moved to the left slightly, I think my offer is more than reasonable!!!
  2. Muzza71

    Damage in transit

    Hopefully 👍
  3. Muzza71

    Damage in transit

    Buyer has confirmed the screw has been replaced and cd's are working. The tray on the right needs a bit of help to close so I have offered to reimburse $200 to get that looked at. Photos attached
  4. Muzza71

    Damage in transit

    Hi all, thank you for your passionate insights 😁, buyer has sourced a screw and will let me know in due course if it has fixed the issue. Yes I did pay for insurance up to $4000.00, I always do as you never know when you may need it. Just a heads up, I have packaged and sent fragile items via courier over east and by fragile I mean 845 tube amp with over 20 pairs of 12au7's, 12ax7's, 12bh7's, EC80 pinched waist etc etc tubes, dac's, bookshelf/floorstanding speakers, amps, you name it pretty much every hifi product (oh except record players) and items have always been delivered in perfect condition. I take a lot of pride in ensuring that I package and protect items paid by hard earned money arrive at the destination safely just as I expect the same from the sellers I purchase all my hifi equipment from. I do not profit from my hifi wheeling and dealing, In fact I have lost a considerable amount of money in my quest for audio nirvana but that's hifi for you. I am a fly in fly out mine worker (flew home this morning from nightshift, just woken from a sleep to re-adjust to normal day pattern, which is why I haven't commented for a few hours). I guess my point is I was questionable when told the CD inside the player caused the damage in the photo that the buyer sent me, hence why I reached out and seeked advice from like minded hifi loving and passionate people such as yourselves. If the buyer advises me that the problem is more than just a fix with the screw I will then proceed with an insurance claim to have it repaired for the buyer as the player was in perfect condition when I packaged and sent it of, in fact, I used it to demo a pair of floorstanding speakers(using their cd's), just 3 days prior to sending over east , fyi-and the person I demo'd to purchased the speakers @crustycottage. Thank you all very much 😀
  5. Muzza71

    Damage in transit

    I would certainly appreciate if a member could have a look as well, hopefully as some have pointed out it will turn out to be just the screw.
  6. Muzza71

    Damage in transit

    Check out LWA's for sale post March 12th, same player and I had no problems with it, it played perfectly @swervyn @Sir Sanders Zingmore
  7. Muzza71

    Damage in transit

    I did ask for opinions as just as you have given yours @AudioGeek. I am trying to work out what direction I take next. How do I know a CD caused the damage the buyer is claiming? By asking advice from a community that may have had it happen to before. As I have stated the player was in perfect condition when I packed it up, I bought it from LWA 4 months ago and sent it to the buyer in the same condition, except I was clumsy and left a CD in it.
  8. Muzza71

    Damage in transit

    Glen Waverly
  9. Muzza71

    Damage in transit

    The buyer received the player yesterday, they took the photo.
  10. Muzza71

    Damage in transit

    Let's assume @georgehifi that your theory is correct and more than likely it is possible, Why would you force the tray open knowing there is the possibility of causing damage, you would then be liable and you would have to take ownership of the item as you have now caused damage to it. The buyer has not made any explanation as to the events, just that the CD caused the damage.
  11. Muzza71

    Damage in transit

    I'm not sure what to make of his latest response, but it seems he as been opening and closing the disk tray. Please see my comment in regards to the missing screw below and then his reply. My response: I believe the cd would not have caused any damage being inside the player during transit and all that has happened is one of the 2 screws that hold the front of the tray has dislodged. The player should be ok once the screw that holds the front of the tray has been put back in. The screw is attached from under the tray, one on each end of the tray. Can you have a look where you unpacked it , it has most likely fallen on the floor, or could still be in the package box. Once the screw has been attached the player will be good to go. The player has turned on and the disk tray has opened so no damage to the player in that regard. Buyers response Yes, player has turned on but won’t player any discs (Only lots of noise and TOC error) And no screws in box. And can see on the front (metal) it has been dragging on the left side to (black mark on transport tray. pics on the way.  Just a heads up for everyone I bought this Yamaha CDS3000 only 4 months ago from LWA, the player was listed on here in the classifieds, in perfect 2nd hand condition.
  12. Muzza71

    Damage in transit

    Good advice @Tubularbells of course he will need to find the screw to reposition the front of the tray first, hopefully the screw has fallen on the ground where the tray was opened, or in the box.
  13. Muzza71

    Damage in transit

    Thanks @aasza The buyers first contact to me after receiving the player today including the photo of the player was : "Hi.Just open box. CD player is damaged you left a cd inside and made the transport out of alignment. Not happy My response : Oh I am so sorry I completely forgot to check the drive for cd's. Does the player not work? Buyers response: No, I suspect it’s the transport/Laser as disc has pushed everything out of alignment. It has happened to me before on a Sony cdp 707es. It’s a repair job. Unfortunately
  14. Muzza71

    Damage in transit

    So let's just assume it is the screws that need attention. I am wondering where does this leave me, it was in perfect condition when I packaged for transport. Do I now need to except responsibility and pay for transport back to Perth (buyer is overeast so I can't even look at the player) reimburse the buyer the money and goods that I exchanged for the player, which hasn't arrived from the east yet and pay for that to be returned, or is it the buyers responsibility to get fixed. I did have transport insurance. I just don't know where to go from here. Thanks everyone for your insight so far BTW the buyer said the player doesn't work.
  15. Muzza71

    Damage in transit

    You're right @Tony M I shouldn't have left Dianna in 🤣 It's a Yamaha CDS3000 so the CD just sits in between 4 guides on the aluminum tray. No, the buyer only received it today and has sent me this photo only so far.
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