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falcongtho1968

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About falcongtho1968

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    Victoria
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    Australia
  • First Name
    Andrew

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  1. Image retention is often due to static (non-moving) images left on the screen for extended periods of time. Ways to reduce/prevent image burn: 1. Screen saver- LGs wall paper slide show (screen saver) is set to show images that would refresh all the pixels and help prevent image burn (Screen saver is automatically activated if the TV left idle or have not received any inputs from the remote control for a couple of minutes. While in other TV models, screen saver can be activated through the Picture Settings) 2. Screen Shift - A setting that moves the screen slightly at regular intervals to prevent image sticking on the display panel (Settings > Picture > OLED Panel Settings > Screen shift > ON). 3. Pixel Refresher/Clear panel noise - It calibrates any issues that may arise on the screen when your TV has been turned on for a long time. Calibration takes an hour or more. Running the 'Clear Panel Noise' or 'Pixel Refresher' (daily or once every 2 days) will not do the TV any harm, nor will have any negative impact. (Settings > OLED Panel Setting > Pixel Refresher/Clear Panel Noise) 4. Refrain from using the TV on Vivid Mode or setting high contrast and brightness for prolonged period of time. 5. During early signs of 'burn-in', leave the TV on standby mode overnight, or for at least 4 hours Thank you,
  2. They sent me information on how to prevent burn in. Worrying thing is, I was doing everything and more to look after the tv. I never even thought about burn in. Maybe because my experience with plasma was so positive.
  3. Sent pictures to LG, and thats what the diagnosis was....
  4. To everyone that replied, thankyou. I contacted LG this afternoon and after much back and forward, they informed me, as a good will gesture and a mention of Australian Consumer Law, even with the passing date of warranty, they will fix the tv. They say it is a burn in issue. But it's not a fault of the tv?? Should get a call within the next 2 business days. Just to clarify, i used pixel refresher everytime I could... Only used Cinema mode. Will keep you all posted as to what ends up happening. Plasma vs Oled?? (10yrs+ vs 1+1/2yrs)
  5. Its gone past the warranty period, so I think lg is the port of call...
  6. Thanks... I will post any updates. I had a Panasonic Viera Plasma that didnt miss a beat for about ten years while I had it, sold it to a friend and it's still going strong. Cheers.
  7. Thanks for the reply. I actually dont have any hdmi cables connected. I disconnected them last week due to moving. I even use pixel refresher everytime it is turned off. The horizontal green lines are more noticeable with white or yellow backround. Cheers Andrew.
  8. Would anyone be able to explain why green horizontal lines have appeared at the bottom of the screen? I have tried everything the LG website says to do. The tv is only just a year and a half old. Any help would be appreciated. Cheers Andrew
  9. Can you please give the space between each shelf also. Thanks
  10. Hi my name is Andrew. I've noticed this item is still advertised. Is it still available? Cheers Andrew Rice
  11. Hi, my name is Andrew. Just wondering where in Melbourne you are. Also, would it be possible to direct deposit into your bank account?
  12. Hi, I'm buying this from Digital Cinema. Funny you say it was given away for free with an Oppo blu ray player. I didn't get that offer with mine. Sent from my SM-G900I using Tapatalk
  13. Hi, just received notification that my order for the Spears and Munsil disc has been processed, at $59. Still don't understand how they can put the advertised price up by $50. Thanks heaps for your advice, and I'll let you know how I go with the disc when I get to use it. Thankyou Andrew Sent from my SM-G900I using Tapatalk
  14. Hi, just letting you know I took your advice and have ordered - purchased the Spears and Munsil HD Calibration disc. Strangely though, when I placed the order it came up with a total of $59, including postage. Now when I look at the website, it says the Spears and Munsil is selling for $99..Mmmmmm Anyway, thanks heaps for your advice. I'll let you know what happens? ? ? Andrew Sent from my SM-G900I using Tapatalk
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