I know the feeling here...
6 weeks ago I sent an enquiry to Peter at Harbuchs, nothing. Then two weeks later I rang him and we spoke, I then emailed details again. ...Over a month has passed and I am still waiting.
Also 6 weeks ago, I rang RF Waves in Perth enquiring prices on a pair of 600va Noratel trannies.
I was soon informed by the gentleman on the other end of the phone that I was conversing with an experienced electrical engineer and that I was wasting my money and only needed 300va trannies, they would be plenty.
I was expecting to pay $350ea or whatever for the size I asked for. All that was required was to a quote a price No - not too hard. surely? ...Well, apparently it was.
So what is wrong with these people? They don't want to sell product? Is my $700 or so, so small that they don't need it? I was after all asking for a standard product in their range with no time limit specified to supply as I understand I would be a lesser sale in their business.
So now I guess I must head overseas to source what I want. A great shame. Toroidy in Poland have a great reputation amongst audio buddies for being totally professional and supplying a great product. Plitron in Canada also come to mind. Any other suggestions?