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TP1 last won the day on April 10 2017

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  1. There has been scare mongering on AVSforum for sure with a lot of vested interests. Sony developed the technology many years ago and had issues but the chips have been redesigned a few times since. It's easy to do a hatchet job on any manufacturer - Imagine writing about the JVC issues now in the same way . The only reliable way I have found to assess the suitability of a projector or component is to talk to as many owners as possible of each of the pieces under consideration. Follow up with as many PMs as it takes . In terms of screen sizes, I have a 140" 2.35:1 cinemascope screen. TVs are 16x9 and and even with a 100" screen , a 2.35.1 picture is letterboxed and will end up being less than half the size you can achieve with a decent projector and Cine screen.
  2. 4K TV manufacturers bring out new models every year even though the changes are often minuscule and mostly not related to hardware. There is more competition in the TV market and the pressure is always on for change. Sony had the genuine 4k projector market to itself for years and JVC's entry to that market segment now means that there is more direct competition at similar price points. . However, the projector industry might be slow to update models at times but this doesn't mean that is the end of it. In my case, Sony has made quite dramatic upgrades to existing 760ES projectors more than 12 months after their introduction . JVC has also done significant upgrades to its lineup. You don't see enhancements of that magnitude happening with TV's - they are more likely to be in the form of new models.
  3. Applies to commercial theatres only. As far as laser light engines go - I can tell you its a much better experience than with globes. Sony and JVC do charge a premium for 4K laser at the moment although things will probably change in the future.
  4. Yes but nothing will quite look ( or sound ) the same. 😀
  5. Good to hear its been resolved and pity about the back and forth. I can only assume that the person at Sony who didn't think the problem was serious either had a crappy monitor or was a lay person with a crappy TV at home, either way they shouldn't have presumed . However because Sony has top class dedicated Sony Service centres in each state , you can get outstanding results by talking to a tech in the service company in the first instance. It's rare to be able to do that at all with other brands. I have had experience with Samsung in the past where they did send out a tech who saw the issue ( I phoned the fault in) but advised me that Samsung considered the picture abnormality to be within the parameters of normality. When I recently had an issue with the iris on my projector, the Sony agent immediately booked it in and had it turned around within 4 days which included time for a new lens assembly to come from from Sydney to Perth. PS. I should add that "recently" means during Covid 19 restrictions.
  6. Back in the day when the Accuphase E-202 was being sold new in HIFI stores, they were often coupled with speakers that were also deemed to be seriously high end at the time - Gale 401's. Gales need a bit of grunt to drive them and the E-202 demonstrated that it could do it with ease.
  7. I just saw this thread. Zappiti media servers will read drives formatted with Windows and Mac OSX file systems. https://store.zappiti.com/en/media-players/3741-zappiti-one-4k-hdr.html Another alternative is to get Tuxera for your Mac. Apple;e computers can already read NTFS files but with Tuxera installed, they can write to and format NTFS drives at full speed. Fat, Exfat are limited in the size of files they can cope with so better to use NTFS if you don't have something like a Zappiti media server that can also read Mac OS file system
  8. Before buying Hisense or TCL, I suggest you check the the degree of screen reflections that you might expect to get with the particular TV and the room. I have seen TVs from each make that appeared to be a lot more reflective of ambient light than the more expensive brands. I can't say if it would apply to all TVs in the range ( I haven't seen them all) but it would be a good thing to check just in case.
  9. I wouldn’t call the C-2850 lowly by any account ! It has similar sound and characteristics of the 3850 and Accuphase can also fit it with a phono stage as an option. And Accuphase go all out in the finish department with that stunning timber case.
  10. I have studied consumer law myself in my professional capacity as well as having represented clients with the ACCC. Yes there are problems involved but I think that in only highlighting those problems without offering solutions is not really helpful to most people here - ie consumers.
  11. Many of us have worked with Japanese companies and I can assure you that there are quite different approaches taken among them to the issue of repair/replace. There is also quite a difference in terms of investment in service centres, training etc. As an example, a tech told me he received outstanding technical support and assistance from LG for their electronics , which he said was markedly better than what was on offer from Panasonic. The Japanese do not care about their customers any more than Australians or Americans do and at the end of the day , they make up their own minds on how to save costs
  12. My understanding of consumer law gives more favourable consideration to the consumer rights than yours does. The retailers are directly liable for exchange or refund of the faulty goods even though they are not to blame for the problems. The retailers only recourse with faulty goods returned to them is to the manufacturer and it is the the manufacturers who use this leverage to dictate retail exchange policy. Remember we are dealing with hard nosed multi-national businesses who are accustomed to pushing the envelope in potentially litigious situations. The policy adopted by JVC and others appears that, other than in extreme cases of DOA, they have decided not to exchange projectors that are delivered with serious faults or develop those faults soon after. Clearly there are cases mentioned here where exchanges or refunds would be available to consumers. The problem in enforcing this is that the consumer must demand a replacement/refund from the dealer who then needs to push back on the manufacturer. Australia has more extensive consumer protection laws than in the USA except that in the case of faulty goods ( either delivered faulty or develop significant faults) USA law operates to make manufacturers directly liable , not only the retailer as is the case in Australia. This is what allows companies like JVC not to offer exchange or refunds in Australia until they are forced to do so.
  13. I think where a PJ has a serious fault out of the box there is no question at all. I would say that the only reason that a manufacturer hasn't given any exchanges or refunds is because they haven't been forced into a position to do so. Of course, no one wants to go down that road and that is what they rely on. I would not necessarily agree with that but in any event it is not relevant to the manufacturers obligations nor should it be to consumers. What we are seeing is verify first, then repair. It comes down to the same thing in that the only solution being offered is repair for units that don't work properly from the outset.
  14. Major or minor issues refers to when goods break down after a period. When they are not functional at all in that they cannot be used for their intended purpose from day 1, then the customer is entitled to a full refund or exchange. In this case, the sale contract was not honoured by the seller in that they supplied defective goods. The customer can agree to have it repaired of course but there are manufacturers who have a "repair first" policy and will only comply with refund or exchange once being forced to. Problem is , the dealer is caught in the middle. When it comes to projectors, we get pushed around way too much. If the level of faults that PJ owners have endured occurred on TV sets, there would be a public outcry and a lot of media attention.
  15. Not necessarily. It depends on whether the problem is considered to be "major" or "minor". Where major faults occur, the consumer must be offered the right to full refund or exchange for a new item. As for definitions as to what constitutes minor or major faults, Choice Magazine published an article on consumers rights and their definition is below I can't imagine that 100% of the faults listed for projectors are minor, even though they may have ben treated as such. What's a major failure? When you're deciding if there is a major failure, here are the four things to consider: You would not have bought the product if you had known about the problem. For example: You would not purchase a laptop if the screen became unreadable within a few weeks. The product is significantly different from the description, sample or demonstration model. For example: You order red shorts online to match your sports team's uniform, but the retailer sends you a black pair. In this situation, you can ask for a refund, replacement or compensation. The product is unfit for their normal purpose or the purpose specified to the supplier and can't be fixed in a reasonable time. For example: Your new gumboots have a hole in the sole and can't be worn in the rain. The product is unsafe. For example: your new toaster sends out sparks when you switch it on For a major failure, you can request your choice of a refund, replacement or repair (if possible) from the business. What's a minor failure? A minor failure is one that can be fixed within a reasonable time frame. A good example of a minor failure is if you find a piece of loose thread on an item of clothing you've just bought. For a minor failure, the business can offer you a refund, replacement or to repair the product free of charge. If the business refuses to fix the problem or is taking too long, you can ask someone else to fix the problem and request compensation from the retailer. What are my rights when seeking a refund or replacement? Refund For major failures, the seller must offer you a refund as one of the available options. They can't make you accept a credit note or exchange or replacement if you tell them that you want a refund. If the failure is minor, then the business can choose to offer you a repair, refund or a replacement. Replacement For both minor and major failures, any replacement product must be the same type and of similar value as what is being replaced. If that's not possible, you may have to choose between receiving a refund or opting for a repair.
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