Citroen Posted August 12, 2017 Share Posted August 12, 2017 I've happily had the Bluesound Vault 2 connected to my network since I bought it months ago. But recently it doesn't appear on the network , so I can't play my files, or do any streaming. Any ideas on how I can get it to connect and therefore play my files and stream my Tidal? No wonder I prefer vinyl! Link to comment Share on other sites More sharing options...
Guest Sime Posted August 12, 2017 Share Posted August 12, 2017 Do a factory restart. Link to comment Share on other sites More sharing options...
Guest Sime Posted August 12, 2017 Share Posted August 12, 2017 Also, Bluesound stuff does on very rare occasions , do this kind of thing. Link to comment Share on other sites More sharing options...
Citroen Posted August 12, 2017 Author Share Posted August 12, 2017 Can you talk me through doing a factory restart? Link to comment Share on other sites More sharing options...
Full Range Posted August 12, 2017 Share Posted August 12, 2017 3 minutes ago, Citroen said: Can you talk me through doing a factory restart? Follow this procedure https://support.bluesound.com/hc/en-us/articles/200272036-How-do-I-perform-a-factory-reset-on-my-Bluesound-Player-Node-Powernode-Vault- Link to comment Share on other sites More sharing options...
Full Range Posted August 12, 2017 Share Posted August 12, 2017 I should note that you may need to go though several updates Thats what I had to do on the Bluesound Node 1 - but a vault 2 may be easier ? Link to comment Share on other sites More sharing options...
srms Posted August 12, 2017 Share Posted August 12, 2017 My B+W A7 does this as well, so maybe not just limited to Bluesound devices! Link to comment Share on other sites More sharing options...
Citroen Posted August 12, 2017 Author Share Posted August 12, 2017 Thanks. Just tried this twice but still no connection...:( Link to comment Share on other sites More sharing options...
Full Range Posted August 12, 2017 Share Posted August 12, 2017 (edited) Have you reconfigured the wifi and room name ect Edit Also switch off and back on your modem / router and while you are at it check for a software update on the modem / router Edited August 12, 2017 by Full Range 1 Link to comment Share on other sites More sharing options...
Citroen Posted August 12, 2017 Author Share Posted August 12, 2017 You are speaking another language! When first got this all I did was power it up and entered some password and it has worked fine ever since. Until now. I'm going back to playing vinyl.... Link to comment Share on other sites More sharing options...
Full Range Posted August 12, 2017 Share Posted August 12, 2017 6 minutes ago, Citroen said: I'm going back to playing vinyl.... See you over on the Vinyl / Records spinning thread Link to comment Share on other sites More sharing options...
Citroen Posted August 12, 2017 Author Share Posted August 12, 2017 This is so frigging frustrating! I just want to hit something right now... Link to comment Share on other sites More sharing options...
Guest Sime Posted August 12, 2017 Share Posted August 12, 2017 if you can, plug it in via a network cable, and see if it pops up. if it does, then go back to wifi and cross your fingers. Link to comment Share on other sites More sharing options...
Full Range Posted August 12, 2017 Share Posted August 12, 2017 15 minutes ago, Sime said: if you can, plug it in via a network cable, and see if it pops up. if it does, then go back to wifi and cross your fingers. I second that - as I think I had to do that at one time and it worked until all the updates went through the system Then all worked perfectly Link to comment Share on other sites More sharing options...
Guest Sime Posted August 12, 2017 Share Posted August 12, 2017 I've always used a network cable full time with bluesound stuff, my first gens wifi was flakey, so I got into the habit. Link to comment Share on other sites More sharing options...
Chigurh Posted August 12, 2017 Share Posted August 12, 2017 The first thing I would do is restart your router. Link to comment Share on other sites More sharing options...
Citroen Posted August 12, 2017 Author Share Posted August 12, 2017 Thanks for the tips everyone. I turned everything off, including router and left it for a while. Turned everything back on and yay its back, apart from needing to be re-indexed. So far, so good Link to comment Share on other sites More sharing options...
Guest Sime Posted August 12, 2017 Share Posted August 12, 2017 Awesome Link to comment Share on other sites More sharing options...
Addicted to music Posted August 12, 2017 Share Posted August 12, 2017 3 hours ago, Citroen said: Thanks for the tips everyone. I turned everything off, including router and left it for a while. Turned everything back on and yay its back, apart from needing to be re-indexed. So far, so good In the print world, we call that a Japanese reset! Link to comment Share on other sites More sharing options...
powerav Posted August 12, 2017 Share Posted August 12, 2017 It's a modem/Router thing, you really need a smart hub network switch, ever since I this I have never had an issue with anything dropping off the network. https://www.netgear.com/business/products/switches/smart/GS724TPv2.aspx If you are spending big bucks on digital audio and streaming products then these are vital. 1 Link to comment Share on other sites More sharing options...
Full Range Posted August 12, 2017 Share Posted August 12, 2017 A good result - Hope you don't abandon vinyl Link to comment Share on other sites More sharing options...
powerav Posted August 13, 2017 Share Posted August 13, 2017 It's a funny thing, I don't want to get into vinyl because of all the mucking around with cleaning, stylus's etc but networking and digital is probably 20 times harder. 1 Link to comment Share on other sites More sharing options...
Citroen Posted August 13, 2017 Author Share Posted August 13, 2017 11 hours ago, powerav said: It's a modem/Router thing, you really need a smart hub network switch, ever since I this I have never had an issue with anything dropping off the network. https://www.netgear.com/business/products/switches/smart/GS724TPv2.aspx If you are spending big bucks on digital audio and streaming products then these are vital. I've had it for about 6 months with not one drop out, until yesterday, and this is when connected to the network wirelessly via the ethernet port. I've no idea what a smart hub network switch is and hopefully I don't need one. The fewer the boxes the better, which is why I got the Vault, in the first place, to replace a Squeezebox +laptop+ext hard drive+iFi USB power+LPS (and +/-DAC and headphone amp). 9 hours ago, Full Range said: A good result - Hope you don't abandon vinyl Not likely! I use the Vault mainly for checking out and discovering new music, or background music. 99% of my listening is vinyl. 8 hours ago, powerav said: It's a funny thing, I don't want to get into vinyl because of all the mucking around with cleaning, stylus's etc but networking and digital is probably 20 times harder. Only 20!!!? Link to comment Share on other sites More sharing options...
Guest Sime Posted August 13, 2017 Share Posted August 13, 2017 Mine dropped out for 1/2 hour today, came back as usual. Link to comment Share on other sites More sharing options...
JukKluk2 Posted August 13, 2017 Share Posted August 13, 2017 12 hours ago, powerav said: It's a modem/Router thing, you really need a smart hub network switch, ever since I this I have never had an issue with anything dropping off the network. https://www.netgear.com/business/products/switches/smart/GS724TPv2.aspx If you are spending big bucks on digital audio and streaming products then these are vital. I just went to that website and read everything the overview had to say, but you know what? I have absolutely no idea of what's being said, not a clue. Would it kill them to explain in simple English what the product does and how that would be of benefit? 1 Link to comment Share on other sites More sharing options...
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