jgfisher Posted September 24, 2016 Share Posted September 24, 2016 Hi My Benq w1070+ projector is turning itself off. when turning off, the power and temp button are orange. when turned back on it runs for 15 or so minutes before turning off again. Quick research says to contact Benq - any suggestions? Thanks Jon Link to comment Share on other sites More sharing options...
Administrator Marc Posted September 24, 2016 Administrator Share Posted September 24, 2016 @MattWalker may be able to offer some advice. Link to comment Share on other sites More sharing options...
jgfisher Posted September 24, 2016 Author Share Posted September 24, 2016 Thanks Marc Link to comment Share on other sites More sharing options...
Happy Posted September 24, 2016 Share Posted September 24, 2016 So why not contact benq?Sent from my iPad using Tapatalk Link to comment Share on other sites More sharing options...
jgfisher Posted September 24, 2016 Author Share Posted September 24, 2016 I will Monday unless someone has any suggestions beforehand. thanks 1 Link to comment Share on other sites More sharing options...
Satanica Posted September 24, 2016 Share Posted September 24, 2016 Try pulling out the lamp and putting it back in again, worked on my JVC projector that was doing something similar. Also check that fan cooling vents are not blocked, give them a clean. Link to comment Share on other sites More sharing options...
Administrator Marc Posted September 24, 2016 Administrator Share Posted September 24, 2016 Matt works for BenQ and might be able to offer some pre-Monday advice Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Matt_Walker Posted September 25, 2016 Share Posted September 25, 2016 Hi Jon, That's a simple one (unfortunately) - the cooling fan needs replacing Give us a call at BenQ on Monday and we will arrange to have it collected, repaired and returned all at our cost! The number is 1300 130 336 Cheers, Matt 2 Link to comment Share on other sites More sharing options...
Administrator Marc Posted September 25, 2016 Administrator Share Posted September 25, 2016 How's that for service !!! Great job @MattWalker Link to comment Share on other sites More sharing options...
jgfisher Posted September 25, 2016 Author Share Posted September 25, 2016 Thank you gents! yes, fantastic service and still very happy with my unit! Link to comment Share on other sites More sharing options...
abocati Posted January 16, 2017 Share Posted January 16, 2017 Hi everyone! I am having the same problem, Benq w1070+ (560 hours on the clock) and after 10/15 minutes turns it off and Power and Temp lights are Red. @MattWalker anyone on the Gold Coast/Brisbane area that could help me out?! I will call Benq support! Link to comment Share on other sites More sharing options...
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