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New Software - Bugs & Issues Report Thread


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#1 Marc

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Posted 21 March 2012 - 07:42 AM

This thread is the single point to report those to us, in a structured manner (not Facebook, emails or PM's to me etc please).

PLEASE REPLY ONLY :o after clearing your temporary internet files, cache, and cookies - then close all your browser windows, and try again. If it still exists then we want to know about it. So many times users have reported to us they have completed this process, when in actual fact they have not and once they do the problems are miraculously solved! Posted Image

Once you have done that, please reply with the following:

Bug / Problem:
Eg. Incorrect layout, Text not displaying properly etc.
Time Frame:
When did the problem start, is it continuous or intermittent?
URL to page where visible:
http://www.stereo.ne...er/103433-marc/
Operating System:
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Internet Browser:
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Internet Browser Version Number:
4.012, etc.
Screen Resolution:
Eg. 800x600, 1024x768 etc.
Any other information:

Please do not report a bug if it has been already reported with specs the same as yours.

A screen shot showing the described problem would be of great assistance to us in helping us replicate, and solve your issue. We do need accurate information to assist.
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#2 CP_

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Posted 21 March 2012 - 08:42 AM

Hey Marc, just to let you know my message quote looks to be back to the default 50, can you bump me back up? Cheers. New site looks great BTW, especially loving the mobile site.

#3 Marc

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Posted 21 March 2012 - 08:44 AM

Howdy ... haven't set up the Sponsors group as yet, but when I do that will give you a larger message quota.
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#4 :) al

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Posted 21 March 2012 - 08:50 AM

Marc great to see its up. And works well can see.

Only noticed a couple things,

This is on iPhone 4 on latest ios.

Looks like attachments hadn't pulled through eg in thread below,
http://www.stereo.ne...923#entry675923

with the upgrade. Not surprising and may not be a fix. Dtv when they updated to same couldn't do anything with the attachments. also tapatalk doesnt seem to work, I did delete old sna out of it and added in again still doesn't work.

Otherwise looks all good let you know if find anything else :o
"Technology is a drug. We can't get enough of it."

#5 Batty

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Posted 21 March 2012 - 09:01 AM

Just tried Tapatalk but it wouldn't connect. Oh via android phone.
Working fine so far with IE at work.

Analogue setup: 1986 Townshend Rock Mk2/AO rewired RB250/Soundsmith retipped VdH DDT-II special, Marshall Leech head amp, Copland CSA-14, Castle Howards.
PC System: i7 win8, T Amp, Monitor Audio Monitor One.
Digital System: Squeezebox Touch, DVD P181 as transport for CD, Audio gd NFB2.

 

Plus 4 additional TTs

 

No Sub-woofers were used in the reproduction of this sound

 

 


 


#6 Lil Caesar

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Posted 21 March 2012 - 09:03 AM

I've lost most of my subscribed / followed threads. Tried unfollowing and refollowing a couple of them, but does not seemed to have worked. They appear as followed when you search for them in the forums, but do not show up under followed content in the user profile.
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#7 Marc

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Posted 21 March 2012 - 09:05 AM

I have not installed Tapatalk for SNA yet. I will do it now.
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#8 Batty

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Posted 21 March 2012 - 09:11 AM

Thanks Marc.

Analogue setup: 1986 Townshend Rock Mk2/AO rewired RB250/Soundsmith retipped VdH DDT-II special, Marshall Leech head amp, Copland CSA-14, Castle Howards.
PC System: i7 win8, T Amp, Monitor Audio Monitor One.
Digital System: Squeezebox Touch, DVD P181 as transport for CD, Audio gd NFB2.

 

Plus 4 additional TTs

 

No Sub-woofers were used in the reproduction of this sound

 

 


 


#9 Marc

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Posted 21 March 2012 - 09:15 AM

Just tried Tapatalk but it wouldn't connect. Oh via android phone.
Working fine so far with IE at work.


Can you confirm Tapatalk is now working please?
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#10 wolster

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Posted 21 March 2012 - 09:23 AM

Tapatalk working but "Latest" function shows no threads, Marc. Guess that is understandable, given the new platform.
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#11 Drizt

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Posted 21 March 2012 - 09:25 AM

We seem to have lost the community groups. Is that going to be available in the new software?
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#12 Batty

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Posted 21 March 2012 - 09:25 AM

I have it working on tapatalk too.

Analogue setup: 1986 Townshend Rock Mk2/AO rewired RB250/Soundsmith retipped VdH DDT-II special, Marshall Leech head amp, Copland CSA-14, Castle Howards.
PC System: i7 win8, T Amp, Monitor Audio Monitor One.
Digital System: Squeezebox Touch, DVD P181 as transport for CD, Audio gd NFB2.

 

Plus 4 additional TTs

 

No Sub-woofers were used in the reproduction of this sound

 

 


 


#13 Marc

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Posted 21 March 2012 - 09:27 AM

View New Content, New Posts etc, will rebuild from when we swapped over (this morning), and your last login (a combination of both I guess) :o

Drizt, Community Groups is a feature I believe, but I haven't had time to look at that yet.
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#14 :) al

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Posted 21 March 2012 - 09:35 AM

Clock is out by an hour. Hour behind. But not sure if way to change in the mobile site
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#15 brumby

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Posted 21 March 2012 - 09:36 AM

The one inconvenience I have noticed so far is that there is no "top" button either in each thread or at the bottom of a page.

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#16 Drizt

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Posted 21 March 2012 - 09:37 AM

Drizt, Community Groups is a feature I believe, but I haven't had time to look at that yet.


No problems, cheers.
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#17 Marc

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Posted 21 March 2012 - 10:08 AM

Clock is correct for where the server is based. If you find it 'out', please adjust for your local DST settings in your profile. :o
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#18 h2oxide

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Posted 21 March 2012 - 10:18 AM

I've lost most of my subscribed / followed threads. Tried unfollowing and refollowing a couple of them, but does not seemed to have worked. They appear as followed when you search for them in the forums, but do not show up under followed content in the user profile.


I'm getting this issue also, that and I can't change my avatar.

Edited by h2oxide, 21 March 2012 - 10:18 AM.

Source: Audiophilleo2 & PurePower, Audio-gd Reference 7.1 Hifi: Plinius Hautonga, Dynaudio Focus 160 Headfi: Violectric HPA V200, Audeze LCD-2


#19 Marc

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Posted 21 March 2012 - 10:21 AM

Mate, "can't change my avatar" doesn't help me a lot :o Can you give me more info please, what is it doing / not doing? Any error messages etc?
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#20 h2oxide

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Posted 21 March 2012 - 10:35 AM

'Failed to set a new photo' when I try to upload a 200x200 avatar from my PC, and why I try using the URL method nothing changes. An empty red box appears where the error message should be.

Source: Audiophilleo2 & PurePower, Audio-gd Reference 7.1 Hifi: Plinius Hautonga, Dynaudio Focus 160 Headfi: Violectric HPA V200, Audeze LCD-2


#21 proftournesol

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Posted 21 March 2012 - 10:39 AM

Is anyone else able to post using Safari 5.1.4 and OSX 10.7.3? I can't enter any text in the dialog box. I also have a problem with the same forum software on another forum that I use, but there it's slightly different, the text is entered but hangs at 'saving post'. I'm not sure if this is a local problem at my end or a general issue with Safari and this software.

regards Michael
Analog: Pink Triangle (totally Funked) Kuzma Stogi Reference, Soundsmith Straingauge Digital: modified CEC TL-51X transport , MacMini, Weiss Minerva DAC Tuner: Tandberg A3011 Preamp: Octave HP500se Speakers: ADAM Tensor Deltas | Vibration management: HRS | Cables: Argento Serenity, WSS Kabel, Nordost, Transparent, Cardas |

Second System Source: Cambridge Audio DV99 | Apple TV (Gen 1)| DACMagic | Amplification: Sugden A25 Speakers: ADAM HM2


#22 Marc

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Posted 21 March 2012 - 10:46 AM

Have you tried again with Safari after following the steps outlined in the first post prof? We have made some changes that may have fixed that.
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#23 houdinifangs

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Posted 21 March 2012 - 10:48 AM

Switch between mobile and full version tab.

Hi Marc, firstly it looks great and far more readable on the mobile version. However the navigation on the mobile version still feels weird. Early this morning I noticed a tab to switch to the full version which was very useful however now it seems impossible to find - love to see it at the bottom of all pages of the mobile version.

Thanks
Fangs

The tab is back a minute later...Ah ha...when you go to the full version from the mobile and then back to mobile version from the full the tab disappears - I needed to clear my cache and log in again to get it back.

Edited by houdinifangs, 21 March 2012 - 10:55 AM.

Let the Wookie win

#24 Grumpy

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Posted 21 March 2012 - 10:59 AM

Can't find my 'sent' PM's and how do we get more posts per page -some pages only have 3 to5 posts after page 1..

Edited by Grumpy, 21 March 2012 - 11:16 AM.

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#25 007

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Posted 21 March 2012 - 12:14 PM

I found the new SNA looks like sibling of DTV forum now, even the website logo identical :o ... and the summary of the post when hoving the mouse over the thread function is now gone... Can we have it back ? or just me finding it useful :)

#26 Drizt

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Posted 21 March 2012 - 12:16 PM

No problems, cheers.


Here's a bug... I didn't add the attachments in the quoted post ????
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#27 proftournesol

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Posted 21 March 2012 - 12:17 PM

Yes, I can now post with Safari:)


regards Michael
Analog: Pink Triangle (totally Funked) Kuzma Stogi Reference, Soundsmith Straingauge Digital: modified CEC TL-51X transport , MacMini, Weiss Minerva DAC Tuner: Tandberg A3011 Preamp: Octave HP500se Speakers: ADAM Tensor Deltas | Vibration management: HRS | Cables: Argento Serenity, WSS Kabel, Nordost, Transparent, Cardas |

Second System Source: Cambridge Audio DV99 | Apple TV (Gen 1)| DACMagic | Amplification: Sugden A25 Speakers: ADAM HM2


#28 Drizt

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Posted 21 March 2012 - 12:17 PM

Here's a bug... I didn't add the attachments in the quoted post ????


Or this one.... lol

where are these random attachments coming from ???
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#29 proftournesol

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Posted 21 March 2012 - 12:19 PM

When I look at the threads I follow, it gives me pages and pages of threads but with only 1 or at max 2 threads showing per page (that's why there are so many pages). This isn't an urgent bug, more a layout correction.

regards Michael
Analog: Pink Triangle (totally Funked) Kuzma Stogi Reference, Soundsmith Straingauge Digital: modified CEC TL-51X transport , MacMini, Weiss Minerva DAC Tuner: Tandberg A3011 Preamp: Octave HP500se Speakers: ADAM Tensor Deltas | Vibration management: HRS | Cables: Argento Serenity, WSS Kabel, Nordost, Transparent, Cardas |

Second System Source: Cambridge Audio DV99 | Apple TV (Gen 1)| DACMagic | Amplification: Sugden A25 Speakers: ADAM HM2


#30 Marc

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Posted 21 March 2012 - 12:21 PM

Working on images / attachments now. It's gone out of sync. The process to rebuild the cache can take hours so you'll have to be patient on that one.
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#31 Drizt

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Posted 21 March 2012 - 12:29 PM

Working on images / attachments now. It's gone out of sync. The process to rebuild the cache can take hours so you'll have to be patient on that one.


No problems Marc.
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#32 Lil Caesar

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Posted 21 March 2012 - 01:13 PM

Just an FYI.... Followed threads have all reappeared :o
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#33 goooobags

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Posted 21 March 2012 - 01:57 PM

Working on images / attachments now. It's gone out of sync. The process to rebuild the cache can take hours so you'll have to be patient on that one.


Im having trouble uploading pictures. The last system used to automatically re-size the files for you, but this one doesn't want to. No worries for me though I can re-size them in a different program but it still only allows 500KB of uploaded pictures. I just put in three pictures in to a new for sale thread but cannot upload anymore since the global limit of 500KB has been reached. Even when I try to post in another thread

Guy

edit: this is what shows when I try and attach any file


Attach Files

Used 388.66K of your 500K global upload quota (Max. single file size: 111.34K)
Trouble uploading? Try our basic uploader

Edited by guyfro, 21 March 2012 - 02:01 PM.

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#34 goooobags

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Posted 21 March 2012 - 01:59 PM

I just found the 'My Media' button but I still can't work it out :o
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#35 Marc

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Posted 21 March 2012 - 02:08 PM

I'll have a look at that one for you today / tonight.
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#36 goooobags

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Posted 21 March 2012 - 02:16 PM

No worries - I did find the 'Manage Attachments' in my profile, but don't want to delete the images yet as they're current
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#37 perthpete

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Posted 21 March 2012 - 02:24 PM

Think I am missing the 'Set all topics to "Read" ' button that used to be at the bottom of the main Forum page?

Other than that so far onlu kudos!! The response is a lot faster:-)

#38 Marc

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Posted 21 March 2012 - 02:27 PM

Think I am missing the 'Set all topics to "Read" ' button that used to be at the bottom of the main Forum page?

Other than that so far onlu kudos!! The response is a lot faster:-)


Mark Community Read, is down the bottom of the page (very bottom). You can choose a few options from there.
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#39 Marc

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Posted 21 March 2012 - 02:29 PM

Im having trouble uploading pictures. The last system used to automatically re-size the files for you, but this one doesn't want to. No worries for me though I can re-size them in a different program but it still only allows 500KB of uploaded pictures. I just put in three pictures in to a new for sale thread but cannot upload anymore since the global limit of 500KB has been reached. Even when I try to post in another thread

Guy

edit: this is what shows when I try and attach any file


Attach Files

Used 388.66K of your 500K global upload quota (Max. single file size: 111.34K)
Trouble uploading? Try our basic uploader


This should be resolved for you now.
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#40 perthpete

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Posted 21 March 2012 - 02:30 PM

lol.. works!

One more: When opening a topic I am fairly sure I had the most recent additons 'on top' (in other words sorting in descendaing date/time order).

Cannot seem to fine where to adjust that setting?

(Hopefully not another easy I just keep overlooking)

#41 Marc

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Posted 21 March 2012 - 02:34 PM

By default, in all forums except for the Classifieds forum, it's sorted by latest reply.
Classifieds sorts by Topic Start Date.
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#42 goooobags

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Posted 21 March 2012 - 03:13 PM

This should be resolved for you now.

Cheers!
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#43 Telecine

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Posted 21 March 2012 - 03:16 PM

My message quota is 50. Naturally, I am full. Is that the new quota or will that be changed to 100 as previously implemented.

Great job on the upgrade Marc, its has been quite seamless, looks great and is feature rich.
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#44 Dismord

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Posted 21 March 2012 - 03:20 PM

I’mseeing some peculiar effects that I guess have something to do with graphic files. I've cleared temporary internet files, caches, and my system does not accept cookies.
On the CD (Including DAC's) & Other Digital section of the forum the post by Lil Ceaser reads on my browser/OS as below:- I’m running Mac 10.7.2 with Safari 5.1.

Dismord
______________________________________________________________
NAD M51 has Arrived !!!
Posted Yesterday, 07:13 PM
...After a two month wait it is finally here, my new baby....

[ATTACH=CONFIG]42489[/ATTACH]

...It is going to have pride of place in my System...

[ATTACH=CONFIG]42490[/ATTACH]

...This is something new, different, and very, very good...

[ATTACH=CONFIG]42491[/ATTACH]

...And it is one sexy beast...

[ATTACH=CONFIG]42492[/ATTACH]

...That plugs into almost everything...

[ATTACH=CONFIG]42493[/ATTACH]

The NAD M51 Direct Digital DAC uses a 108 Mhz master clock to process Audio at 35 Bits and 844 Khz via PCM to PWM conversion. It uses dedicated silicon for this purpose, developed from their experience with the M2 Direct Digital Amp. The Amp uses FPGA chips and firmware to achieve what the M51 can now do in a dedicated proprietary circuit.

The 35 Bit resolution makes it the most effective (in theory) digital Pre-Amp available outside of computer-based software solutions. The high sampling rate and PWM conversion supposedly kill jitter, and allow for the implementation of filters which are superior to those found on the vast majority of budget DACs.

And it has HMDI :)

The USB 2.0 Asynch interface is surprisingly mature, with native ASIO support right up to 24/192 - tested this in Foobar to great satisfaction :love

...Currently listening to Bluray Audio from the Norwegian 2L label at 24/192 in stereo over HDMI via PS3 and it works a treat. In fact it's stupendously good.

Full review to follow in due course :o

[ATTACH=CONFIG]42494[/ATTACH]


PS....It's a Giant Killer....;)

#45 Marc

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Posted 21 March 2012 - 03:29 PM

Are you referring to the images not displaying properly? Ie. [ATTACH=CONFIG]42494[/ATTACH]
If so, please read back. We are addressing this. Building caches can take hours - up to 24 and beyond.
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